I wrote off ECS years ago when I had a faulty GeForce 8800GTS 512. It was still under warranty, but because the 8800 was no longer made, they would only offer a replacement card of equal value. That's fine if "equal value" meant the price I paid, not what the card is worth 2 years later. They did, however, offer to replace it with a GTX460, but it was going to cost me $100, plus shipping. Thanks ECS, I'll be shopping elsewhere (read: EVGA).