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Problem with sign in from tomshardware.com main page

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  • Tom's Hardware
Last response: in Site Feedback
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April 25, 2013 4:23:19 AM

Just wanted to report an issue I've been having since the site update. I'm not sure if others are experiencing this and I apologize if it's already been reported.

I can't sign in successfully through the main tom's hardware page:
www.tomshardware.com

I can sign in through the forum page with no problem:
www.tomshardware.com/forum

If I sign in through the forum, my login carries through to the other Tom's pages no problem.

More about : problem sign tomshardware main page

April 25, 2013 10:19:02 PM

Clear all of your cookies for tomshardware.com, tomshardware.uk and bestofmedia.com or any of its subdomains. Verify that you are logged out from the forum and then try logging in to the home page again (not the forum). Then see if you are logged in everywhere correctly on the US site.
April 26, 2013 12:53:51 PM

No dice. Still doesn't work.

The little login processing circle animates for about half a second and the login prompt just stays up after I hit the sign in button and doesn't go away. I have to 'x' out of this and I'm not logged into Tom's. I have to think I'm not the only one. This is happening at work and at home with two completely different sets of firewall rules as well. I don't have problems like this on any other site.
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April 26, 2013 8:41:51 PM

Do you get any JavaScript errors in your browser console?
April 30, 2013 7:23:28 AM

It seems to be working fine now.
April 30, 2013 7:45:12 AM

Good to hear! :) 
!