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Help! a very has anyone else had problems with a new Sony Vaio?

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May 2, 2013 4:54:16 AM

Hi, I have a 9 month old vaio vpcj21m1e which worked fine till just over a month ago. Programs I run are for design, QuarkXpress, Adobe Acrobat and Word mainly. No games or videos. All of a sudden the program I'm working on goes "not responding", closes, and then I alternately get black screen - lots of text and operating system not found ..... and then blue screen Kernal Data inpage error. You have guessed it - sorry I'm a very untechnical lady, really just trying to understand a little more before asking for help.

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May 2, 2013 10:12:14 AM

It could be anything, brotha. What are the BSOD codes?
May 2, 2013 10:29:18 AM

Thanks ihog, what is a BSOD code and where do I find it?
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