Hello everyone,
Just got a new PC about a month ago. First I do after turning it on is run Windows Updates. After only 2 minutes of that, my computer powers itself off. I'm not talking about a normal restart. It's like the power went out in the unit. It then turns itself back on after a couple of seconds. This happens at least 10 times over the next few hours while trying to proceed as normal.
After awhile, I call CyberPower and they tell me to try reinstalling Windows 7. This doesn't help and the same thing happens. I call them back and they have me ship my computer in.
I finally got my computer back 2 days ago and everything is the same. It randomly powers off while doing mundane tasks. The first time it happens this time was when I was on Facebook.
Any help would be appreciated. I have done some research and I have a ExtremeGear 600W PSU unit. Is that the problem or could it be something else?
Also, I know it's not my powerstrip that is the problem. Just bought a brand new Belkin one.
Here are my computer stats:
CD: 24X Double Layer Dual Format DVD+-R/+-RW + CD-R/RW Drive (BLACK COLOR)
COOLANT: Standard Coolant
CPU: Intel(R) Core™ i7-3770 3.40 GHz 8MB Intel Smart Cache LGA1155
CS_FAN: Maximum 120MM Case Cooling Fans for your selected case
FAN: Asetek 510LC Liquid Cooling System 120MM Radiator & Fan (Enhanced Cooling Performance + Extreme Silent at 20dBA) (Single Standard 120MM Fan)
HDD: 128GB OCZ Octane SATA-III 6.0Gb/s SSD - 470MB/s Read & 210Mb/s Writes
HDD2: 500GB SATA-II 3.0Gb/s 16MB Cache 7200RPM HDD
IEEE_CARD: None
IUSB: Built-in USB 2.0 Ports
MEMORY: 16GB (4GBx4) DDR3/1600MHz Dual Channel Memory [+89] (Corsair or Major Brand)
MOTHERBOARD: * [CrossFireX] ASUS P8Z77-V LX Intel Z77 Chipset DDR3 ATX Mainboard w/ IRST, Lucid Virtu MVP, 7.1 HD Audio, GbLAN, 2x PCIe x16 (1 Gen3, 1 Gen2), 2x PCIe x1 & 3 PCI (Extreme OC Certified)
NETWORK: Onboard Gigabit LAN Network
OS: Microsoft(R) Windows 7 Home Premium [+0] (64-bit Edition)
OVERCLOCK: No Overclocking
POWERSUPPLY: 600 Watts XtremeGear
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
VIDEO: NVIDIA GeForce GTX 650 Ti Boost 2GB 16X PCIe 3.0 Video Card
Just got a new PC about a month ago. First I do after turning it on is run Windows Updates. After only 2 minutes of that, my computer powers itself off. I'm not talking about a normal restart. It's like the power went out in the unit. It then turns itself back on after a couple of seconds. This happens at least 10 times over the next few hours while trying to proceed as normal.
After awhile, I call CyberPower and they tell me to try reinstalling Windows 7. This doesn't help and the same thing happens. I call them back and they have me ship my computer in.
I finally got my computer back 2 days ago and everything is the same. It randomly powers off while doing mundane tasks. The first time it happens this time was when I was on Facebook.
Any help would be appreciated. I have done some research and I have a ExtremeGear 600W PSU unit. Is that the problem or could it be something else?
Also, I know it's not my powerstrip that is the problem. Just bought a brand new Belkin one.
Here are my computer stats:
CD: 24X Double Layer Dual Format DVD+-R/+-RW + CD-R/RW Drive (BLACK COLOR)
COOLANT: Standard Coolant
CPU: Intel(R) Core™ i7-3770 3.40 GHz 8MB Intel Smart Cache LGA1155
CS_FAN: Maximum 120MM Case Cooling Fans for your selected case
FAN: Asetek 510LC Liquid Cooling System 120MM Radiator & Fan (Enhanced Cooling Performance + Extreme Silent at 20dBA) (Single Standard 120MM Fan)
HDD: 128GB OCZ Octane SATA-III 6.0Gb/s SSD - 470MB/s Read & 210Mb/s Writes
HDD2: 500GB SATA-II 3.0Gb/s 16MB Cache 7200RPM HDD
IEEE_CARD: None
IUSB: Built-in USB 2.0 Ports
MEMORY: 16GB (4GBx4) DDR3/1600MHz Dual Channel Memory [+89] (Corsair or Major Brand)
MOTHERBOARD: * [CrossFireX] ASUS P8Z77-V LX Intel Z77 Chipset DDR3 ATX Mainboard w/ IRST, Lucid Virtu MVP, 7.1 HD Audio, GbLAN, 2x PCIe x16 (1 Gen3, 1 Gen2), 2x PCIe x1 & 3 PCI (Extreme OC Certified)
NETWORK: Onboard Gigabit LAN Network
OS: Microsoft(R) Windows 7 Home Premium [+0] (64-bit Edition)
OVERCLOCK: No Overclocking
POWERSUPPLY: 600 Watts XtremeGear
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
VIDEO: NVIDIA GeForce GTX 650 Ti Boost 2GB 16X PCIe 3.0 Video Card