My laptop suddenly started overheating and shuts down randomly while playing games...

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A

akatsukiaashish

Honorable
May 20, 2012
11
0
10,510
I own an Asus K53SM (i5, nvidia GT 630M, 4GB ram) laptop. (Windows 7 -64 bit)

I have used it for playing many games till now. And it never caused any problem till now.

But suddenly today, all of the processes in task manager started showing very high CPU/RAM usages.

Capture.jpg


Also, now playing even a simple games causes unexpected random shut down.

I suspect this is because of some virus, kindly help rectifying the problem.

thanks.
 
profkefah

profkefah

Distinguished
Aug 16, 2012
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0
19,460
fiorst

follow this
download ccleaner from thislink
http://www.mediafire.com/download.php?93gx7e82pv1qoeb
install it only
donot run it
then download ccleaner enhancer from this link
http://www.mediafire.com/download.php?5j2bjxex8d5hb59
run it
and press download latest
then run ccleaner now
now
in
cleaning tab
check all selection in windows and application tab
except the selection of wipe free space in windows tab
press cean now button in the right side
after that go to registery tab and press search for
then press fix all selected
then
download antimalwarebyte from this link
http://www.mediafire.com/download.php?9sxsxuvk10v7ood
install it and run it then update it if it asked
then perform full scan to whole computer partitions from safe mode
and remove all threats


after that download hwmonitor

http://www.mediafire.com/download.php?7i956a8r9gp4f39

run it then upload an image from there

 
A

akatsukiaashish

Honorable
May 20, 2012
11
0
10,510


Here's HWmonitor screenshot:
Capture.jpg
 
profkefah

profkefah

Distinguished
Aug 16, 2012
1,100
0
19,460
Capture.jpg


temperature of motherboard are high
cpu are little high
so you did what i asked you to do

follow this
download ccleaner from thislink
http://www.mediafire.com/download.php?93gx7e82pv1qoeb
install it only
donot run it
then download ccleaner enhancer from this link
http://www.mediafire.com/download.php?5j2bjxex8d5hb59
run it
and press download latest
then run ccleaner now
now
in
cleaning tab
check all selection in windows and application tab
except the selection of wipe free space in windows tab
press cean now button in the right side
after that go to registery tab and press search for
then press fix all selected
then
download antimalwarebyte from this link
http://www.mediafire.com/download.php?9sxsxuvk10v7ood
install it and run it then update it if it asked
then perform full scan to whole computer partitions from safe mode
and remove all threats
 
A

akatsukiaashish

Honorable
May 20, 2012
11
0
10,510


Yup, I followed above steps before getting HWmonitor snapshot.
 
A

akatsukiaashish

Honorable
May 20, 2012
11
0
10,510


Yup, I followed above steps before getting HWmonitor snapshot.
 
A

akatsukiaashish

Honorable
May 20, 2012
11
0
10,510


It was full scan. I think there is one svchost.exe process which is causing the problem.
 
profkefah

profkefah

Distinguished
Aug 16, 2012
1,100
0
19,460


try this
download antispy ware

install it and run it then update it if it asked
then perform full scan to whole computer partitions from safe mode
and remove all threats
 
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