Pricey316 :
I've now got a walware virus on my laptop running windows 8 so started it on a guest login and activated a safe mode but not sure what one I used as now when I start my laptop it goes to a purple screen with no user logins and all it has is the shut down option in the bottom right and the ease of access in the bottom left, I've tried task manager and that won't come up and even tried restarting and hitting the shift and f8 key to use safe mode and that does nothing, can some please help me? Many thanks dale
Sounds like you may have to use your Recovery Partition to reset your Laptop to Factory. Details in your Manual.
If you have data you really can't lose, there are options.
Remove HDD and read from another PC if you have USB adapter
Create USB boot with Ubuntu and access your files.
Create a Recovery Drive from another PC running W8, and see if you can rescue your Laptop. A USB flash drive ideal, or a CD, you only need about 250 Mb space (Recommend everyone to create one, it's easy and you never know when you might need it!) Simply type 'Recovery' at your Start Screen and 'Create a Recovery Drive' from Settings.
Enable USB or CD boot in BIOS and when prompted choose 'Troubleshoot your PC'