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Newegg Cancelation After payment charged

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  • Tom's Hardware
  • Paypal
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Last response: in Forum Feedback
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May 13, 2013 7:41:42 PM

I ordered something from newegg with paypal, I no longer needed the product so I cancelled the order on newegg and I got the confirmation email that said it was cancelled. I haven't received my money back. How long should it take before I do?

More about : newegg cancelation payment charged

a b 1 Email
May 14, 2013 12:10:43 AM

How long has it been? Newegg generally has excellent customer service. I have never used Paypal with them but have canceled orders at newegg and Amazon and it can take several days before I see the money credited back to my credit card.

This is in the wrong section of the forums. If any mods see this please move it.
a b 1 Email
May 16, 2013 7:54:15 AM

This is a strange puppy in terms of category, but I'll let this live here in Forum Feedback for now.
In concurrence with you, anort3, on the subject of Newegg's cancellation policies. The funds typically would be returned within a week or so, I would imagine.
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May 20, 2013 11:45:16 AM

dabom45 said:
I ordered something from newegg with paypal, I no longer needed the product so I cancelled the order on newegg and I got the confirmation email that said it was cancelled. I haven't received my money back. How long should it take before I do?


Hello dabom45,

The refund may take 3-5 business days to process. Regularly, Newegg processes the refund rather quickly, but the card-issuing bank or PayPal may take a few days to reflect the refund in your account. Please email us at wecare@newegg.com if this time frame is exceeded and we will be glad to look into that for you.

Newegg.com
a b 1 Email
May 20, 2013 12:08:17 PM

Thanks for chiming in on this, Newegg! We appreciate your continued presence on the forum here. :) 
!