Freeze when Windows 7 Pro Shutting down

[sfawai]

Using: Windows 7 Pro 32bit, it freezing on the screen show "Windows is shutting down". I see the motherboard LAN LED down and harddisk LED no running but the power cannot down. Also reset button not work the only way is force hard shutdown.

Any solution can be taken? I using the computer normally problem only cause when shutdown.

 

[profkefah]

follow this
download ccleaner from thislink
http://www.mediafire.com/download.php?93gx7e82pv1qoeb
install it only
donot run it
then download ccleaner enhancer from this link
http://www.mediafire.com/download.php?5j2bjxex8d5hb59
run it
and press download latest
then run ccleaner now
now
in
cleaning tab
check all selection in windows and application tab
except the selection of wipe free space in windows tab
press cean now button in the right side
after that go to registery tab and press search for
then press fix all selected
then
download antimalwarebyte from this link
http://www.mediafire.com/download.php?u1aoh19sq1bs1t9
install it and run it then update it if it asked
then perform full scan to whole computer partitions from safe mode
and remove all threats

 

[sfawai]

It is very strange that I cannot see any error or critical event on system event log. It give kernal-general 13 Operating System Shutdown like shutdown normally. An no other given when I power on computer again. I can normally restart Windows now so what is the problem cause?

 

[TenPc]

What version is your Windows OS?
If it is RC version, that is a trial version and does disable certain features until a certain time has passed until it then no longer will boot to desktop.

 

[sfawai]

What version is your Windows OS?
If it is RC version, that is a trial version and does disable certain features until a certain time has passed until it then no longer will boot to desktop.

Hello; It is windows 7 Pro 32bit and I used near 2 years

 

[TenPc]

Have you replaced any hardware recently and if so, did you up the PSU to provide the extra watts for it?
What hardware (and motherboard, PSU) do you actually have with this rig?
Make/ Model, all details.