i cant run as administrator. on boot the admin cmd exe box pops up with black background. i can log in as guest but cant change anything as the guest account doesn't have access
As we have no proof you own the computer, we cannot help you recover the admin password.
the password is not the problem. the Admin cmd.exe box appears after i enter my correct password. saying 'C:\Users\User1\Documents\3487e799.exe' is not recognized