Windows XP media center

[cathieman]

media center crashed, how do I fix it

 

[Saga Lout]

What happened when you tried to restart it? What was it doing when it crashed and have you added any new hardware or new programmes to it recently?

 

[cathieman]

What happened when you tried to restart it? What was it doing when it crashed and have you added any new hardware or new programmes to it recently?

 

[cathieman]

I think I must have gotten a virus because I lost the Media Center and microsoft works. When I click on the media center link it immediately starts to run and then says that it is showing a crash report. Then it shuts down. I cannot even access microsoft works. And I cannot search from the "start" key to access the Task Manager. Actually I cannot access the task manager at all.

 

[Saga Lout]

Actually I cannot access the task manager at all.

Not even by pressing Control Shift and Escape at the same time?

 

[cathieman]

no, that doesn't work either.

 

[Saga Lout]

Do you have a Windows XP MCE CD or any other form of recovery options showing when you first boot up?

 

[cathieman]

when my machine starts up now it highlights the system recovery instead of Windows XP media center. I found that peculiar since this never happened before. I ran a registry cleaner and that made things even worse. I couldn't access anything. So I went back to a better configuration and at least I can use the computer.

 

[cathieman]

No, I don't have any CDs. These programs were already installed when I purchased the computer. It's an hp pavilion.

 

[Saga Lout]

Some Registry cleaners have that effect. Now you can get back in, try System Restore or is that what you meant by going back to a better configuration?

 

[cathieman]

Media centers is actually working this a.m. I went into device manager and disabled an "unknown" and that worked for the media center.