external hdd not working

my external hdd works on tv but doesnt come up on computer it asks to format help plz tried chkdsk but doesnt complete
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More about external hdd working
  1. A new HDD needs to be formatted in order to work mate.
  2. I must be the problem of incompatible drive file system. Try to format this drive into the file system that computer supports, such as NTFS.
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