i put this in windows forum but i thought i ask here too since this seems to be a more responsive community.
so i have a custom PC (first one i every built) and for some reason it wont shut down most of the time (occasionally it will) it will just go to a black screen and the PC will just still be running and never shut down (left it on for an hour to see if its just slow) and the thing is that technically the display is out putting something to the monitor because my monitor turns blue when there's no signal from my computer and when the computer hangs is shut down the display is black. im running windows 7 x64 ultimate (my school provided me with a downloadable copy).
so i've done a couple trouble shooting already. i've reset the bios settings. i've booted up having only the system necessary programs boot by disabling all the programs in msconfig but it still does the same thing. i've disconnected everything and just ran it off a keyboard and mouse and it still did that. my windows is all updated too the manufacturer of my Mother board seems to be no help to me because there only answer is for me to reinstall my OS which seems like a hassle. and that might not work according to them.
side note:also i dont know if this is relevant but i originally installed a windows 7 professional that had a key generator(i had a CD laying around that said windows 7 so i used it- didn't know it was a key gen). then a couple days after the problem started up to i used a official upgrade CD and upgraded to ultimate
it usually doesnt happen when i restart but it occasionally does. and its usally happens on shut downs.
also this want an issue when i first booted up my computer. the problem happened a day or two after it was set up.
Mother board: Asus m5a97 LE r2.0
processor: AMD Fx-8350 running stock with stock cooling fan