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Does anyone know how to fix my sisters Nokia Lumia 710?

Last response: in Cell Phones & Smartphones
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June 4, 2013 7:10:06 AM

My sister's nokia lumia has stopped working, it does not turn on at all, so far i have tried: - Taking the battery out, and replacing it - New Charger - Connecting to a computer (when this happens it begins to install but does not turn on and the install fails) -Also both new and old chargers appear to get very hot when charging this phone, but not my phone
If anyone has any advice that would be very much appreciated :) 
June 4, 2013 8:04:59 AM

Sounds like a fried battery.

Modern electronics use lithium-ion batteries, and they only last for so long before wearing out and not being able to hold a charge at all. Some are made better than others, and therefor last longer. Your sis' battery may have been cheaply manufactured.

See if you can find a friend with the same kind of phone as your sister, and try their battery in her phone.
June 4, 2013 8:24:26 AM

Hey, i do not know anyone else with the same model of phone, however i have just taken a multimeter to the battery of the phone and got a reading of 2.45V (the battery claims it is 3.7) would this indicate that the battery needs replacing?


Apanzee said:
Sounds like a fried battery.

Modern electronics use lithium-ion batteries, and they only last for so long before wearing out and not being able to hold a charge at all. Some are made better than others, and therefor last longer. Your sis' battery may have been cheaply manufactured.

See if you can find a friend with the same kind of phone as your sister, and try their battery in her phone.


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June 4, 2013 8:36:48 AM

It's a good indicator something is wrong, that's for sure.

a 3.7v battery's minimum threshold is usually around 3.0v, anything under that it just won't work.
June 4, 2013 8:49:31 AM

Ok cheers i will order a new one, thanks for the help
Apanzee said:
It's a good indicator something is wrong, that's for sure.

a 3.7v battery's minimum threshold is usually around 3.0v, anything under that it just won't work.


June 4, 2013 8:54:37 AM

Is there a cell phone shop nearby? May be worth it just to swing by and see if they have another battery they can test it with before you spend any money on a new one. Just to be on the safe side, as much as that does sound like it's the battery.
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