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ASRock Z87 OC Formula Mobos Will Have 5-Year Warranty

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a b V Motherboard
June 18, 2013 2:39:36 PM

I could care less about warranty period and more about turn around time. If I'm looking at 2-3 weeks without a motherboard that would be a problem for me. If companies however took on ASUS's stance with there monitors with there ARR service you send to them they pay for it at the same time they send you a replacement then I would be more in favor of that a warranty is only as good as the service a company can render.
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a b V Motherboard
June 18, 2013 2:45:05 PM

5 years warranty is nice. given the current pace of Intel, staying with something like Haswell for 5 years should be fine for most.

However, I wonder what "ASRock provides the five year warranty package as long as the malfunctions and defects occur under normal use conditions and aren't caused by misuse or abnormal operations." means. given this is an "OC" board, what is normal use? a little over volting etc should be covered. what about accidental leakage from water cooling? or condensation from LN2 cooling? they put on that waterproof coating so it should cover those right?
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June 18, 2013 3:07:29 PM

I am impressed that such a warranty exists, with the disposable/consumer nature of electronics these days, its good to see someone backing their product
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a b V Motherboard
June 18, 2013 3:40:00 PM

With how fast Intel stops producing older chipsets in favor of new technology, after a couple of years there probably won't be a replacement available if something catastrophic happens that can't be repaired with a soldering iron. My version of long-term warranty is to buy two identical motherboards, test both and store the other in case the first one dies. The only caveat to that is if the system never dies, you have an extra obsolete piece of hardware laying about.
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a c 1051 V Motherboard
June 18, 2013 3:49:48 PM

Buying 2.
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a b V Motherboard
June 18, 2013 4:08:59 PM

Still everyone overlooks turn around. Tsk tsk! If we can't repair your motherboard in what 2-3 weeks well replace it and you'll receive it within 7 business days :p  or some garbage like that.
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June 18, 2013 4:38:54 PM

which company has the quickest turn around, in the UK it seems to be gigabyte
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a b V Motherboard
June 18, 2013 4:44:23 PM

Steve Proc said:
which company has the quickest turn around, in the UK it seems to be gigabyte


isn't in the usa that's for sure for graphic cards gigabyte has a 3 week turn around lame!
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June 19, 2013 2:28:37 AM

Looks like my bitching about a lack of Thunderbolt will continue.
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a b V Motherboard
June 19, 2013 2:31:18 AM

Draconian said:
Looks like my bitching about a lack of Thunderbolt will continue.


You know I kind of can see it being more of a rare thing this time around with mobos in the z87 line. However if anyones going to toss thunderbolt in it will be gigabyte.
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a c 1051 V Motherboard
June 19, 2013 7:54:11 AM

Taking a page out of ASUS.
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a b V Motherboard
June 19, 2013 8:01:06 AM

hydac7 said:
I like long warranty , when a company does that , it shows that they have balls to believe in their product


Works well until you go to claim said warranty and your reply is "Sorry, we don't have any replacements of that part anymore."
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a b V Motherboard
June 19, 2013 8:02:56 AM

timinator said:
hydac7 said:
I like long warranty , when a company does that , it shows that they have balls to believe in their product


Works well until you go to claim said warranty and your reply is "Sorry, we don't have any replacements of that part anymore."


hahaha so true
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a b V Motherboard
June 19, 2013 10:40:13 AM

hydac7 said:
Quote:
I like long warranty , when a company does that , it shows that they have balls to believe in their product

Quote:
Works well until you go to claim said warranty and your reply is "Sorry, we don't have any replacements of that part anymore."

I had an ASRock failure after about 1 year ago , I sent it back and they sent me a new one , it worked out great -- or maybe I was just lucky ? ..


how long did it take to get to them and how long did it take to get a new one.
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a b V Motherboard
June 19, 2013 1:09:31 PM

hydac7 said:
Quote:
how long did it take to get to them and how long did it take to get a new one.
took me about 3 and a half weeks


way to freaking long if you work in a office environment with a ton of computers sure I can see it but if you put your budget into a system and then spend 3 and a half weeks waiting on a return yea no ty I'll just buy another one rma the motherboard receive the new one and sell the damn thing.
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a b V Motherboard
June 19, 2013 2:13:05 PM

hydac7 said:
Quote:
way to freaking long if you work in a office environment with a ton of computers sure I can see it but if you put your budget into a system and then spend 3 and a half weeks waiting on a return yea no ty I'll just buy another one rma the motherboard receive the new one and sell the damn thing.


I see your point and I fully agree with you , I had a second computer so it wasn't a problem , since it was my first return to them and because I heard really ugly stories I was quite relived when they sent me a new one even if it did take 3 weeks :) 


And see I can see how that would be less of a bother for your situation. I wonder what the ASUS Sabertooth warranty is like if they have a fast rma process like they do with there monitors.

But again it just begs the question you could have a 10 year warranty and it be worthless.

Corsair for example has a super long warranty on there power supplies but they only take about a week to turn things back to you. EVGA much the same story with Video cards.
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