PC shuts down while playing some games.

llovely

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Jun 19, 2013
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hello, my pc shuts down while playing rift or darksiders.
here are my specs:
Motherboard : P8B75-MLX
CPU : intel i5 3450 3.10ghz
GPU : gforce gtx 460
ram: 8gb
PSU: eurotech silent pro 480w

so, i tried furmark yesterday and after 2 mins the pc rebooted.... some say its psu problem but i would like some more insight.

thx.
 

Dhamilton

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Nov 27, 2012
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PSU would be a primary candidate for the problem.
So could Heat, so you should consider running something that monitors your CPU temp.
The power outlet itself could also be the problem if the AC power coming in is not consistent.

Was any new hardware added to the PC before this started occurring?
 

llovely

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Jun 19, 2013
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it started as soon as installed darksidders 2. i played it for like 10 mins and pc just shuts down for 2 secs and restarted...
i searched at the time for some advices and they said to enable virtual sync at all times in the nvidea configuration panel.
it worked for that game, no more crashes, but in RIFT that doesnt seem to cut it.
 

Dhamilton

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Nov 27, 2012
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Ok, then use Event Viewer to see if any errors appear.
You can get there via Start, Control Panels, Administrative Tools, Event Viewer
Looks in the area labeled Summary of Administrative Events ( it should be the top area)
You should see some Critical Errors. Double click on the most recent to see info.
Report back with what it says
 

llovely

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Jun 19, 2013
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10,510


well, thx for the fast reply but i as at work so i could not post the results.

i got 7 critical errors, it says event id 41, origin kernel-power.
 

Dhamilton

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Nov 27, 2012
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Heres a link with some info for you to look over related to it.
http://support.microsoft.com/kb/2028504#method1
You are interested in troubleshooting scenarios 1 and 3

So in scenario 1 the culprit would most likely be software related, maybe your video card driver since its only happening in games. If the Event ID Stop Error Code is not 0 then your problem is most likely software related.

Scenario 3 would point more to a hardware failure such as psu ,overheating, or gpu.
Your Event ID Stop Error Code would be 0