Hey everyone, I'm posting this on behalf of my friend who is having an issue with her Ethernet port not working properly. She has given me all the details of her problem and we're just looking for solutions/advice - thanks in advance.
She has an ancient HP desktop. If there is no more that can be done to resolve this issue then we would really appreciate suggestions for an affordable PCI Ethernet adapter.
Computer Specs:
OS: Windows 7 home premium 32-bit
Motherboard: ECS Nettle3 (Socket AM2 )
CPU: AMD Athlon 64 X2 4600+
RAM: 3.00GB Single-Channel DDR2
GPU: EW24T7EW NVIDIA (HP)
Background information:
- problem started happening 6/18/13
- left the PC on overnight
- came home from work at 4pm; internet was not working
- checked other devices and internet had no issues, only on desktop
Tried:
- Restarting PC and Modem/Router several times
- Swapped Ethernet cables
- Tried changing Ethernet ports on Modem/Router
- Found most recent update for my Ethernet software
- Did a system restore before most recent updates (update was 6/16/13)
- Backed up data to external drive
- Reformatted
- Installed Ethernet software again
- Restarted PC; still no internet access
Not sure she dusted out the ports, but I suggested that to her.
She has an ancient HP desktop. If there is no more that can be done to resolve this issue then we would really appreciate suggestions for an affordable PCI Ethernet adapter.
Computer Specs:
OS: Windows 7 home premium 32-bit
Motherboard: ECS Nettle3 (Socket AM2 )
CPU: AMD Athlon 64 X2 4600+
RAM: 3.00GB Single-Channel DDR2
GPU: EW24T7EW NVIDIA (HP)
Background information:
- problem started happening 6/18/13
- left the PC on overnight
- came home from work at 4pm; internet was not working
- checked other devices and internet had no issues, only on desktop
Tried:
- Restarting PC and Modem/Router several times
- Swapped Ethernet cables
- Tried changing Ethernet ports on Modem/Router
- Found most recent update for my Ethernet software
- Did a system restore before most recent updates (update was 6/16/13)
- Backed up data to external drive
- Reformatted
- Installed Ethernet software again
- Restarted PC; still no internet access
Not sure she dusted out the ports, but I suggested that to her.