PC crashes when playing games after complete re store

Hi, as the title says my desktop completely crashes after playing games. it seem's to happen when i get into action. i.e.. middle off a battle, i've read various forums and tried to piece bits together, anything i've done and attempted has had no effect, with regards to specs i'm not sure what you need, i'm a complete newbie to this sort off stuff, so any help would be gratefully received, thank you
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More about crashes playing games complete store
  1. my apologies

    windows vista
    AMD Phenom(tm) II X2 565 Processor 3.40GHz
    4.00 GB ram
    64-bit Operating system

    ATI Radeon HD 5700 series

    hope this is enough info, im new to this but ive tried a few things on other forums. like cleaning out the dust, running speedfan, but im at a complete loss
  2. The games i've run and that have crashed were, planetside 2, star trek and total war, i did not know how to do the fraps, i downloaded it and tried but no joy. i OC the CPU to 4GHz (%20) and tied that out, it seemed to work but then it crashed. with regards to a crash report, i dont get one, i have to hold down the power to manually shut down the PC, the screen goes black, "ctrl, alt and delete" does nothing

    Ive not tried any other games what so ever, ive not had the PC long and recently brought it, i had to re install the graphics card and do the windows updates as the PC was wiped clean. the graphics card dont need updating according to device manager
  3. Description
    A problem with your video hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 2057

    Files that help describe the problem
    WD-20130716-2231.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 117
    BCP1: FFFFFA80053B5010
    BCP2: FFFFF98007776CF0
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    i dont know if this will help but ive seen this on a problem report from windows
  4. sorry, i'm new to the computer speak, can you "dumb" it down.. i think what you want me to do is,
    Un-install the drivers and software from the Radeon graphics card, then unattach it from the motherboard. then re-attach and re-download the drivers for the card? also what is meant by formatting?

    i'm very great full that your taking your time out to help me
  5. I can get a mate to come round to do that, i have the discs and activation codes so should'nt be a problem. cheers for your help though. ill let you know how things go
  6. i wont and thanks again
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