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PC crashes when playing games after complete re store

Last response: in Graphics & Displays
July 17, 2013 11:25:19 AM

Hi, as the title says my desktop completely crashes after playing games. it seem's to happen when i get into action. i.e.. middle off a battle, i've read various forums and tried to piece bits together, anything i've done and attempted has had no effect, with regards to specs i'm not sure what you need, i'm a complete newbie to this sort off stuff, so any help would be gratefully received, thank you

More about : crashes playing games complete store

July 17, 2013 11:38:32 AM

my apologies

windows vista
AMD Phenom(tm) II X2 565 Processor 3.40GHz
4.00 GB ram
64-bit Operating system

ATI Radeon HD 5700 series

hope this is enough info, im new to this but ive tried a few things on other forums. like cleaning out the dust, running speedfan, but im at a complete loss
July 17, 2013 1:43:27 PM

The games i've run and that have crashed were, planetside 2, star trek and total war, i did not know how to do the fraps, i downloaded it and tried but no joy. i OC the CPU to 4GHz (%20) and tied that out, it seemed to work but then it crashed. with regards to a crash report, i dont get one, i have to hold down the power to manually shut down the PC, the screen goes black, "ctrl, alt and delete" does nothing

Ive not tried any other games what so ever, ive not had the PC long and recently brought it, i had to re install the graphics card and do the windows updates as the PC was wiped clean. the graphics card dont need updating according to device manager
Related resources
July 17, 2013 1:49:43 PM

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6002.
Locale ID: 2057

Files that help describe the problem

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA80053B5010
BCP2: FFFFF98007776CF0
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

i dont know if this will help but ive seen this on a problem report from windows
July 17, 2013 2:43:27 PM

sorry, i'm new to the computer speak, can you "dumb" it down.. i think what you want me to do is,
Un-install the drivers and software from the Radeon graphics card, then unattach it from the motherboard. then re-attach and re-download the drivers for the card? also what is meant by formatting?

i'm very great full that your taking your time out to help me
July 17, 2013 3:06:44 PM

I can get a mate to come round to do that, i have the discs and activation codes so should'nt be a problem. cheers for your help though. ill let you know how things go
July 18, 2013 7:59:17 AM

i wont and thanks again