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Gateway NV53 not showing display when powered on

Last response: in Graphics & Displays
July 17, 2013 7:34:23 PM

I have a gateway NV53 and for some reason the screen don't come on it worked perfectly before but now it don't. I've tried connecting it to the external monitor and nothing happens still any clue what it can be
July 30, 2013 8:28:37 AM

Found this same question under another thread and some guy called BRET928S2 said it was an old thread, posted his answer as the best answer, then closed it. There never was any solution posted, just a couple of people saying it was happening to them too.

So, having the same issue with my son's Gateway NV53. It turns on, but screen is black. Connecting an external screen does not work. I took out the harddrive to copy off some files he needed for school, put the harddrive back in, but left the bottom cover off of it, powered it on and the screen worked. Powered it down, put the bottom cover back on and the screen does not work again. Saw on another forum that you should take the battery out, disconnect power, and press power button for 60 seconds. So just for giggles and grins I pulled out the battery and tried to start it up. Screen works just fine. Trying to reboot and get it to fail again and so far not happening no matter if I take the battery out or not. Read in other forums that it could be the battery or a really thin ribbon cable that goes to the screen. Right now my money's on the battery. Think I will order him another one just because they are fairly cheap, and good to have a spare in your backpack just in case.

If I find out more I will pass it on.
August 28, 2013 2:15:06 PM

Hi, did you find anything yet? i am having the same problem just yesterday. i took it to a repair centre, guy took the back cover and said motherboard needs to be replaced.........?
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December 4, 2013 6:53:51 PM

I have put a recovery disc in and it will boot. But once I shut it off the same thing happens.
December 13, 2013 2:36:08 PM

I've got exactly the same problem, and a quick Google search suggests that a LOT of people are in the same boat, too. My Gateway NV53 just did the same thing about 2 weeks ago. Power comes on, battery charges, fan kicks into life for about 20 seconds and the HD gets warm. But the display will not come on at all. I've tried removing & replacing RAM, removing HD, booting from a Linux disc (actually Knoppix) - the DVD light blinks, disc spins but still nada. I've also stripped much of the laptop down, including removing the monitor panel and keyboard, checking cables & connections but that's made no difference either. I've also tried hooking up an external monitor, but that doesn't help either.

The only other thing I've noticed is that the P and 'backup' touch buttons above the keyboard blink 6 times each when pressed. The Mute and 'Unmute' symbols come on and stay solid but turn off again after 3 seconds.

There HAS to be something wrong for so many people with NV53's to have this exact same problem. Even though I'm out of warranty, I think Gateway should be addressing what appears to be a manufacturing fault. The trouble is, it's nigh on impossible to contact them unless you pay.
December 17, 2013 1:43:59 PM

Nothing? Bueller? Bueller? So many NV53 owners with the same problem and so few resolutions.

Ok, let me ask this just to provoke some sort of response. Is there a way to flash the BIOS with a non-responsive laptop, just in case it's that? Nobody's done anything to it, I'm just clutching at straws here.
January 5, 2014 5:27:06 PM

I have same issue. Bought a new mother board, didn't fix the issue. Pulled memory, hard drive, wireless adapter,... still nothing. Did the no battery/hold the power button forever, trying power at different screen open angles, and any other potential fix I could find on the internet. Anybody figure this one out?

January 30, 2014 2:55:46 PM

Any update I am having the same issue
April 17, 2014 11:58:45 AM

Could it be a problem with the sleep/wake mechanism: laptop is somehow kept in sleep mode, although the lid is open? I was not able to figure out where is the switch to put the laptop to sleep when the lid is closed.
April 17, 2014 11:43:31 AM

I have the same problem with my NV53: one day out of the blue, after pressing the start button, nothing shows up on screen, no BIOS boot, no beep, fan runs for a few seconds, short CD drive noise, power light on. Touch function keys light up when touched ("P", backup, sound up/down), CD caddy opens when switch is pressed. It did restart once after the first malfunction, but nothing after that. I did install a Bluetooth USB dongle a few days before problem occurred, but laptop was working for a few days after the BT install though, before it stopped working. HD is working OK when USB connected to another PC. Tried the power down solution (remove battery, etc..), removed CMOS battery, re-installed CPU. I even changed the power button assembly because I initially thought that it was the problem, or a wake/sleep issue. Anyway, nothing worked. Looks like the motherboard is dead because rarely CPU fail (as per what I can gather from the web).
May 17, 2014 10:51:59 AM

I'm having the same issues. Tech said it's probably the motherboard. Any updates from anyone with this same issue will be appreciated before I spend the money for a new board! Thank you
less than a minute ago

I have the same exact problem with my NV53. took off the screen cover and played with the little magnet on the bottom left of the scree, and boom, it lights up. Then shut down the laptop. Tried to turn it on again and tried to play with that little magnet but nothing happens. Power led is on, battery led is on, P and volume buttons work, fan spins, but screen is black. I hotwired the powerbutton from the motherboard, but still nothing, it just acts as if I used the normal power button. THis is very annoying.