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Can't Submit Answer sometimes

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  • Tom's Hardware
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July 24, 2013 8:22:51 AM

For about the last week or more, I have had trouble submitting a forum answer. The other parts of Tom's seem to work fine. But submitting an answer will often result in a yellow message bar at the top of the screen saying to try again later. I wonder if this is a problem on Tom's end or on my end. Any one else had this issue?

More about : submit answer

July 25, 2013 6:59:05 AM

We had a bit of an issue with a server glitch that lasted only a day or so that was generating that kind of error. This may have been what you were encountering. Are you still now receiving this message when you try to post?
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July 25, 2013 8:17:22 AM

I'd like to add that I too am getting this same issue as of today. First time this has happened to me, but ever other time I try to post it happens then I can't even post in that particular thread
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July 25, 2013 2:32:12 PM

jpishgar said:
We had a bit of an issue with a server glitch that lasted only a day or so that was generating that kind of error. This may have been what you were encountering. Are you still now receiving this message when you try to post?


Yeah, still happening. Been bad today with one or two specific posts. Tried one in particular from this morning to this afternoon. No luck so far. (Motherboards section) Some go right through, some never seem to work. I first thought it might be specific to the UK URL. But other non-UK URLs are now doing it too.
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July 25, 2013 3:13:00 PM

A new anomaly just popped up. When I get an email notification of a forum reply, the URL is no longer in the form of a clickable link. I have to copy and paste the link into my browser address bar. Don't know if that is a problem on your end or mine... but it never happened before and only happens with Tom's Hdwr emails.

Btw, I finally got that one post mentioned above to accept my reply :-)
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July 25, 2013 10:28:06 PM

We're still working on this issue as of midnight EDT today. It's a pernicious problem that seems to be continuing to plague some of our users. We're working to fix this.
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July 26, 2013 1:49:46 AM

What's the point, site has been so flacky since upgrade, that half the time I don't even bother try to make a post now or just give up after numerous attempts.
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July 26, 2013 6:55:10 AM

In terms of stability, we've actually been more stable since the new platform. The issue above should be rectified as of this morning. Please let me know if anyone is still experiencing this interruption.
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July 26, 2013 7:41:21 AM

jpishgar said:
We're still working on this issue as of midnight EDT today. It's a pernicious problem that seems to be continuing to plague some of our users. We're working to fix this.


Excellent. Glad to hear. Though the new format does seem to be more problem laden than the old. (Last night I could only get about half my replies to be accepted.) But since you are in the process of troubleshooting, I imagine that is to be expected. Good luck!
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July 26, 2013 8:11:36 PM

...and now I don't get any email notifications. Part of the troubleshooting?

But on the plus side, the ability to reply now seems to be fixed.
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