Phone card blocked

[2I2]

Hello, my memory card - SanDisk Ultra (32gb), is not seen by my phone, after I downloaded stepcounter, after which phone stop seen memory card. Asking me to put card into the phone, when card already there. Customer service adviser suggest that this app put a block on my card. Is there anyway possible to take this block of my card, that I can see my pictures. Please anybody help!

 

[jinayhvora]

uninstall the app