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Can't send private messages?

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  • Tom's Hardware
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August 15, 2013 6:34:02 PM

I've tried to send a private message to another user, but it doesn't seem to work at all...
It gives me an error on the right of the "to:" field in red text: "invalid."
I've double and triple checked the name and it still does not work. I've even used the "Send private message" button under the user's profile and it still gives me the same error.....

EDIT: I sent a message to a different user and it seemed to work...The user it wasn't working with was 'astrotom' about his post here
http://www.tomshardware.com/forum/id-1661978/ultimate-g...

More about : send private messages

August 16, 2013 7:13:01 AM

This sometimes happens when the user you are trying to send a private message to has not yet confirmed their account. The development team is looking into case scenarios where it might be applicable to provide more details on what is occurring and why when this happens.
!