Hi, first time PC-builder and I was ecstatic when I was able to boot and use my new PC. However, I began experiencing consistent freezes (everything becomes unresponsive and stops moving - no error messages upon restart). I had suspected it was a memory issue and ran the Windows RAM diagnostic tool which did not detect any issues. This has occurred while using several programs, among which include Spotify, Microsoft Office, League of Legends, and browsing on Firefox and Chrome. I have followed the steps here: http://www.tomshardware.com/forum/261145-31-perform-ste... but continue to experience the same issues. Is there any way of ascertaining the source of the freezes?
Firstly start your PC in SAFEMODE . The screen will be low resolution but that should tell you if the problem is a windows driver . If it fixes the problem then you may just need to update mb chipset drivers [ that you installed from th disk that came with the mb ] and/or the graphics driver .
If that makes no difference then you can test whether the problem is windows software or your hardware by downloading Ubuntu linux .
This is a full free operating system . As you install it it will create a disk partition of its own and not disturb your windows installation .