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Getting a lot of server errors today

Tags:
  • Tom's Hardware
  • Servers
Last response: in Site Feedback
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August 20, 2013 9:08:55 AM

Happening during browsing the forums and posting. A sample:

Server error

The website encountered an error while retrieving http://www.tomshardware.com/forum/3107-56-best-graphics.... It may be down for maintenance or configured incorrectly.
Here are some suggestions:

Reload this webpage later.

More about : lot server errors today

August 20, 2013 10:53:16 AM

A tad bumpy this morning - we released a fix to a few issues earlier that had to be rolled back after release. Should be running alright now.
August 20, 2013 11:49:14 AM

Yes. It's running ok now. Thanks.
Related resources
August 22, 2013 7:50:13 AM

Happening again...
August 22, 2013 11:30:57 PM

The devs are aggressively working on a few of the issues that have cropped up recently and you might have been bumping into momentary server updates. Are the errors persisting for you still?
August 23, 2013 4:49:44 AM

Still having the issues. They seem to consistently occur for some pages and not others. For instance, when I click on certain links in the 'new updates/private message' section at the top right of the page I can expect to see the server error. It's been consistent for the page in the link listed in the error message below:
Server error

The website encountered an error while retrieving http://www.tomshardware.com/forum/id-1758140/thermalrig.... It may be down for maintenance or configured incorrectly.
Here are some suggestions:

Reload this webpage later.

Some links work fine. But this one in particular is a good example of one that has given me issues.
August 23, 2013 4:53:12 AM

That link is also sending me to a blank page.
August 26, 2013 6:24:26 AM

The devs are working to address the problem. Currently it is primarily affecting moderators, and those users with heightened forum permissions.
August 28, 2013 4:08:55 AM

The situation is getting increasingly worse. It's making the site non-navigable. I'm not trying to tell you what to do, but fixing this should be an absolute priority. It's getting frustrating to move around within Tom's. The issues are definitely going to drive traffic away from this site.

Another example:
Server error

The website encountered an error while retrieving http://www.tomshardware.com/forum/id-1780179/aoc-q2963p.... It may be down for maintenance or configured incorrectly.

It doesn't seem so much limited to certain pages any longer as it once did.
August 28, 2013 6:41:23 AM

Unfortunately, at the moment, the issue is only affecting moderators and administrators, so it won't be driving much in the way of traffic away from the site, and doesn't impact a huge number of users (apart from you and I and the others). There are two developers working on resolving the problem right now.
August 28, 2013 6:45:27 AM

Chain them to their workstations with no food, drink or sleep until the issue is resolved! :evil: 
August 28, 2013 9:26:08 AM

Good to hear its only affecting mods and admins.
!