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My vista laptop hangs on welcome screen I have files I need to access what should I do

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  • Laptops
  • Windows Vista
Last response: in Windows Vista
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September 13, 2013 2:35:45 PM

vista hangs on opening can't access any files just stuck on welcome screen

More about : vista laptop hangs screen files access

a c 234 D Laptop
September 18, 2013 10:42:16 AM

Try booting to last known good configuration. Hit F8 a few times right after the BIOS screen and select that option. If that does not work, you can try Safe Mode.

Issue could be just a corrupt profile, could be a hard drive issue, maybe RAM, maybe a virus. Need to see if the system will startup at all first.

If nothing works, you can try a different RAM stick and do a full drive check. The BIOS may have an option to test hardware in it, or you can make a boot disk like Hiren's to run a disk scan.
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