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Spooler subsystem app encountered a problem and needs to close

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  • Windows XP
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September 13, 2013 10:10:39 PM

Spooler subsystem app encountered a problem and needs to close

More about : spooler subsystem app encountered problem close

September 17, 2013 7:14:44 AM


Worse - it won't start back-up!

I have twice had this problem where the print spooler ceases working entirely using both Windows XP and Windows Vista Home Premium 32 bit OSs. This is not a virus, it's a bug.

My experience is that the Microsoft Automated Trouble Shooting Service tool will not fix the problem, nor will rebooting the machine, and any number of other fixes I have seen recommended on-line.

In Vista 32 the failure of the spooler can also prevent all of the printers icon images from being displayed in the control panel, making it very difficult or impossible to uninstall and re-intall printers.

The solution is two steps, both fortunately fairly simple:

Step 1:

Look in C:\Windows\System32\Spool\PRINTERS\ folder. If you have a 64 bit OS it will be a System64 folder. You will find one or more files with an .SHD extension. Delete all of these files. When you print the next time, the spooler will re-create these files without the offending content in them. Then reboot your machine. This should solve the problem for the operating system and print spooler, but you still need to fix the file you are trying to print, or the problem will re-occur.

Step 2:

The problem appears to come from MS-Office (both 2003 and 2007 versions) when users imbed graphic files in office documents and the edge of the graphic falls outside the edge of the document page as displayed on the screen in the program. It is not always obvious that this is the case, as the background for the graphic image may be transparent. The print spooler problem can occur when printing directly from programs like MS-Word or MS-Powerpoint or when the MS-Office export filter is used to save the document in other formats such as PDF and HTML, that are then printed under these operating systems. Many non-Microsoft conversion filters fortunately do not appear to inherit this problem in their output.

Check the files you are printing to be sure that the edges of graphics on the page do not fall outside the displayed page in MS Office. If you find instances of this, move or re-size the graphic to prevent this, and save the file with this fix in place or re-export to your preferred file format.

Things should work fine after you make these changes.
August 17, 2014 6:00:55 AM

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Symptoms.

One of following error may occurs when give the print command.

Local print spooler is not running. please restart the spooler.
Print spooler is not working.
Print spooler won’t start.
Printer spooler service can’t start.
Print Spooler service getting the error message while printing.
Says, start the print spooler service first, then try to print again.
Spooler Sub -System App has encountered a problem & needs to close.
Operation could not be completed. The print spooler service is not running.
Print Spooler Error 1068 – The Dependency Service Can’t Start.
Operation could not be completed. The print spooler service is not running.
Spooler subsystem app has encountered a problem and needs to close.
Error 1068: The dependency service or group failed to start

Causes


There are lots of causes of “print spooler is not working” issue. Actually, most of the Viruses and Trojans does target the “print spooler service” to corrupt. they can also corrupt the registry of print spooler service because Print spooler service is only the one service which will effect most of the users who use the printer. Users wants to take print out however they getting the error message “Print spooler service has stopped please restart the service, the local print spooler is not running. please restart the spooler”.

Batch file Commands
net stop spooler
del /F /q %SYSTEMROOT%\system32\spool\PRINTERS\*.*
net start spooler

Fix It yourself Manually
Solution 1
1. Stop the Print spooler service in command line
Click on start and expand allprograms and then got to “accessories” here you will see command prompt, right click on command prompt and then choose the option “run as Administrator“, a black command line will be opened.
Now type the following command in the command line.
Type 'net start spooler' without quotes and look carefully what message you have.
If it is Error 1068 "The dependency service or group failed to start" then type the following in the same window: sc config spooler depend= RPCSS (there must be a space after "=" but not before it.)
If it is "The required service has been already started" or "The print spooler service started successfully" but you still get error when trying to print - go next.
2. Remove your old printer drivers, then stop print spooler service.
3. Locate spooler files spoolsv.exe and spoolss.dll in system32 folder.


Pic-27(a)
4. Download these files from dll archive site from the web or copy from your friends PC.Replace both the files in system32 folder with downloaded ones.

5.Delete the files which are in spool>>printers folder,

Open this following path
c:\windows\system32\spool\printers
Then delete all the files which are located in spool>>printers folder.
6.
6. Start the print spooler service in command line and install latest drivers downloaded from the web.

Click on start and expand all programs and then got to “accessories” here you will see command prompt, right click on command prompt and then choose the option “run as Administrator“, a black command line will be opened.
Start>>All programs>>Accessories>>Command Prompt.exe
Now type the following command in the command line
Net start spooler

Solution 2
1. First stop the Print spooler service in services page.
Do right click on my computer icon and then click on manage, a windows will be opened, now find and click on services & application then click on services now in the right pane you will see print spooler service now click twice on that (Double click) and then click on STOP button.
2. Delete the files which are in spool>>printers folder

Open this following path
C:\windows\system32\spool\printers
Delete all the files which are located in spool>>printers folder.

3. Start the service in services page
Do right click on my computer icon and then click on manage, a windows will be opened, now find and click on services & application then click on services now in the right pane you will see print spooler service now click twice on that (Double click) and then click on START button.

Step 2: Delete the spool printer and driver files

In safe mode, delete the spool printer and driver files. To do this, start Microsoft Windows Explorer, and then delete all the files and the folders in the following two folders (where C: is the drive where Windows XP is installed):
C:\Windows\System32\Spool\Printers
C:\Windows\System32\Spool\Drivers\w32x86

Step 3: Edit the registry

Warning: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

First, remove the Windows NT subkeys

Remove the potentially problematic registry entries for Windows NT x86 service subkeys. These may have been installed by third-party printer setup programs and may be interfering with the print spool service. Follow these steps to keep the drivers, print spools, and registry entries that were included with Windows and to remove all other drivers, print spools, and registry entries that may be causing issues.
Start Registry Editor. To do this, click Start, click Run, type regedit in the Open box, and then click OK.
Locate and expand the following registry key to view the list of subkeys (subfolders):
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
In the subkey list, there should only be the following subkeys:
Drivers
Print Processors
If there are any subkeys other than the subkeys that are listed in step 2, follow these steps:
On the File menu, click Export.
In the File Name box, type the name that you want to use for this key, such as WindowsNTx86regkey, and then click Save.

You can use this backup of the
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
registry key to restore the key if you experience any issues after you complete this procedure.
Delete all the subkeys other than the subkeys that are listed in step 2. To do this, right-click each subkey that is not displayed on the list, and then click Delete. Click Yes when you are prompted to confirm the deletion.

Second, remove registry entries for the default print monitors

Remove the potentially problematic print monitor subkeys that may be interfering with the printer that you want to use. These may have been installed by third-party printer setup programs. Follow these steps to keep the print monitors and registry entries that were included with Windows and to remove all other print monitors and registry entries that may be causing issues.

1. Start Registry Editor if it is not already open. To do this, click Start, click Run, type regedit in the Open box, and then click OK.
2. Locate and then expand the following registry key to view the list of subkeys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
In the list of subkeys, there should only be the following subkeys for the default print monitors:
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor

3. If there are any subkeys other than the subkeys that are listed in step 2, follow these steps:

On the File menu, click Export.
In the File Name box, type the name that you want to use for this key, such as Monitorsx86regkey, and then click Save.
You can use this backup of the
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
registry key to restore the key if you experience any issues after you complete this procedure.
Delete all the subkeys other than the subkeys that are listed in step 2. To do this, right-click each subkey that is not displayed on the list, and then click Delete. Click Yes when you are prompted to confirm the deletion Read more ....
http://bookingtohosting.blogspot.com/2014/07/how-to-cle...
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