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computer turns off after 15 min inactivity. Won't restart unless forcibly powered off & turned on again. Work lost. Help!

Last response: in Graphics & Displays
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September 20, 2013 10:19:33 AM

Hi there - I'm using my brother's old Lenovo T60, which is running windows XP, and has McAfree OAS antivirus software. This computer is ancient. To my knowledge, my brother has not updated anything on it since he bought it back in the day. This includes ancient antivirus software. Ancient MS Office, etc. To my knowledge, he does not install updates and has never de-fragmented the computer. Except for running slowly, the computer mostly working fine until yesterday.

This is the problem: if the computer is turned on, but not in active use, the monitor will go black. It used to be that I could wake the computer up from its sleep/standby mode by moving the mouse, which would prompt me to re-log in. Now, the computer is completely unresponsive. The only way for me to turn it back on is to forcibly shut it down (I hold down the power key for a long time until it turns off). I then have to start it again. This means that all the work that was on the computer is lost. Files that were in use are not saved, and all open browsers are closed - with no record of the previous work session.

This happens after just only 15 minutes of inactivity. This problem has happened about 5 times in the last 24 hours. Oddly, when I put the computer into stand-by, and try to restart it, the restart proceeds just fine. This all happens while the computer is plugged into a working power-source. Electricity and battery life are not the problem.

Here are my questions:
(1) What might be wrong?
(2) Is there a way for me to fix this problem?
(3) Is the hard-drive dying? or is the data on this hard drive at risk?

Also, over the last few days, a window has popped up numerous times saying that there is a medium-level need to defrag the computer. I've been afraid to do it. I once defragged an old machine, and it took more than a day for the defrag to complete. This computer is the only means I have to access the internet, so I'd rather not go without internet access for that time.

I know next to nothing about computers, so any advice would be really helpful.

Thanks!
September 20, 2013 10:49:46 AM

anniechan said:
Hi there - I'm using my brother's old Lenovo T60, which is running windows XP, and has McAfree OAS antivirus software. This computer is ancient. To my knowledge, my brother has not updated anything on it since he bought it back in the day. This includes ancient antivirus software. Ancient MS Office, etc. To my knowledge, he does not install updates and has never de-fragmented the computer. Except for running slowly, the computer mostly working fine until yesterday.

This is the problem: if the computer is turned on, but not in active use, the monitor will go black. It used to be that I could wake the computer up from its sleep/standby mode by moving the mouse, which would prompt me to re-log in. Now, the computer is completely unresponsive. The only way for me to turn it back on is to forcibly shut it down (I hold down the power key for a long time until it turns off). I then have to start it again. This means that all the work that was on the computer is lost. Files that were in use are not saved, and all open browsers are closed - with no record of the previous work session.

This happens after just only 15 minutes of inactivity. This problem has happened about 5 times in the last 24 hours. Oddly, when I put the computer into stand-by, and try to restart it, the restart proceeds just fine. This all happens while the computer is plugged into a working power-source. Electricity and battery life are not the problem.

Here are my questions:
(1) What might be wrong?
(2) Is there a way for me to fix this problem?
(3) Is the hard-drive dying? or is the data on this hard drive at risk?

Also, over the last few days, a window has popped up numerous times saying that there is a medium-level need to defrag the computer. I've been afraid to do it. I once defragged an old machine, and it took more than a day for the defrag to complete. This computer is the only means I have to access the internet, so I'd rather not go without internet access for that time.

I know next to nothing about computers, so any advice would be really helpful.

Thanks!

1.Sounds like its a problem with the OS, Nothing hardware related

2.Yes, Try setting the power settings (go into control panel, then power settings, turn off sleep mode) to no screen turn off, Or, Try Reinstalling Windows Xp

3. I do not think the harddrive is dying, nothing should be at risk, but, I recommend backing up, ALTHOUGH, nothing might be happening, just a good habbit to get into

(It could be a VIrus, Though, low chance, i recommend getting Malwarebytes, Its free, And its good.)
Feel free to ask more questions
September 21, 2013 6:19:03 AM

Thank you for the advice! I'll try out your suggestions.
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September 23, 2013 10:39:53 AM

anniechan said:
Thank you for the advice! I'll try out your suggestions.


Hows the problem? Anything better?
December 25, 2013 10:52:26 PM

Try This:

1) Right Click on your desktop & click Properties.

2) Go to Screen Saver Tab.

3) Click on the "Power" Button under Monitor power option. Power Options Properties Window will come up.

4) Under Settings of Power Mode. It may be Home or Office or anything else.

5) Keep These settings:
a) Turn off Monitor - Never
b) Turn off Hard Disk - Never
c) System Standby - Never
d) System Hibernates - Never
!