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I have a Compaq laptop and when I started it up today, the mouse won't move, so I can't do anything on it. Everything works ju

Last response: in Windows 7
September 21, 2013 8:15:57 PM

My mouse won't move when I start up my laptop. I've restarted it 3 times and nothing is working.
September 21, 2013 8:37:55 PM

There's usually a keyboard shortcut to disable the trackpad. On my laptop, it's Fn+F6, but it's probably different on yours.
I would think restarting the computer would reenable it, so i doubt it's the problem, but you never know.

Failing that, do you have a USB mouse you can try?
September 21, 2013 9:32:08 PM

No, I don't have one, but I can get one. Do you think that would work?
September 22, 2013 10:24:54 AM

It might, depending on the problem. If the trackpad's hardware failed, the USB mouse would work. But if it's a software problem it might not.
I don't suppose you've taken your laptop apart lately?

If you have a numpad, you can control the mouse with that. Hit 'Left Alt'+'Left Shift'+'Num Lock' to enable it.

Then you can check your mouse settings, and try updating the drivers.