My laptop is randomly shutting down, Windows 7 Acer Aspire M5

I have a laptop running Windows 7 that is just over a year old. The laptop shuts down randomly. The computer is not overheating and seems not to shut down when it is plugged in. I am considering re-installing windows to see if that could be the problem.

My specs:
Processor Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz, 1696 Mhz, 2 Core(s), 4 Logical Processor(s)
4 GB RAM
Intel HD 4000 Graphics card

System Model Aspire M5-481T

Thank you for the help
4 answers Last reply
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  1. estroviro said:
    I have a laptop running Windows 7 that is just over a year old. The laptop shuts down randomly. The computer is not overheating and seems not to shut down when it is plugged in. I am considering re-installing windows to see if that could be the problem.

    My specs:
    Processor Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz, 1696 Mhz, 2 Core(s), 4 Logical Processor(s)
    4 GB RAM
    Intel HD 4000 Graphics card

    System Model Aspire M5-481T

    Thank you for the help


    So ur laptop shutdown only when its on battery?might be the battery is on its way or the battery contacts.
  2. As far as I can tell it is when I am on battery power that it does that. So if it is the battery is there a way to check it?
  3. estroviro said:
    As far as I can tell it is when I am on battery power that it does that. So if it is the battery is there a way to check it?


    Only way is to use it on another same model laptop.but usually the case is dying battery.some only last a year or two.it dies faster if u left it plugged in when its already full.
  4. I have similar problem. It seems to be caused when I move/pickup the laptop by holding onto of the front corners. I'm guessing this stresses HHD or creates some electrical disconnect.
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