HDD is not spinning up or being detected in bios. Brand new computer i built.

[Khoder23]

I finally got all my parts together and finished my computer. When i went to install windows 8 I noticed HDD was not being detected. I opened up my case and my hard drive was not vibrating or making any sounds. I looked at bios and the device is not being detected there either. I've tried different Sata cables... but nothing. Should i just RMA? Here's my build for reference.

AMD FX-6300 3.5GHz 6-Core Processor

ASRock 960GM/U3S3 FX Micro ATX AM3+ Motherboard

G.Skill Sniper Series 8GB (2 x 4GB) DDR3-1866 Memory

Seagate Barracuda 1TB 3.5" 7200RPM Internal Hard Drive

Sapphire Radeon HD 7950 3GB Video Card

XFX 550W 80 PLUS Bronze Certified ATX12V / EPS12V Power Supply

COOLER MASTER NSE-200-KKN2 (N200) MicroATX Computer Case

 

[Som3one]

If you are sure everything is connected correctly and if you have tried different cables and SATA connectors, then yes, you should RMA it.

 

[Emerald]

does the drive spin up without the SATA cable connected, power only?

 

[Khoder23]

does the drive spin up without the SATA cable connected, power only?

Nope. And there's nothing wrong with my power cables since they work with the case fans.

 

[fzabkar]

The case fans require +12V. The HDD requires both +12V and +5V. Did you actually measure the voltages at the SATA power connector? Have you tried the same cables with an optical drive?

 

[Khoder23]

The case fans require +12V. The HDD requires both +12V and +5V. Did you actually measure the voltages at the SATA power connector? Have you tried the same cables with an optical drive?

I don't have anything else to test the SATA power connectors with. Is it really possible that the 4 SATA power cables i have aren't working while the rest of the PSU is working just fine?

 

[fzabkar]

I guess not, although I've seen threads where people have had trouble with power cabling in "modular" PSUs.

 

[Paperdoc]

Just checking: did you change any of the jumpers on the HDD? You should NOT change them on a SATA unit - you don't need to, since there is no Master or Slave. Moreover, on some drives there is on jumper setting that makes the drive appear dead! So, IF you changed jumpers, check the maker's website for the default setting and restore that.

 

[Khoder23]

Thanks for the help. I've come to the conclusion that the HDD is dead on arrival and sent it in for RMA. In the meantime I'll use an SSD.