No comments showing

[nevilence]

Dont know if it is just me or not, but I am getting absolutely no comments showing in articles or news. They simple dont load, doesnt even show the "add comment" box. I can however see them in forum threads, though the posting window doesnt look normal. Squished up and weird. Using IE 8 (probably part of the issue) on a win 7 soe, just in case that helps.

Additional note: site normally displays fine, changed within last few days.

 

[jpishgar]

Do you happen to have any extensions or plugins installed that could be preventing comments from showing? Do the comments show for you in another browser? Is there a loading icon indicating the comments should be loading, but don't, or just a blank area at the end of the article?

 

[nevilence]

As it is a company soe laptop there arent any other browsers to use. How ever the page appears to load completely, as the status bar stops indicating anything is happening or downloading. The section where comments usually are, is just blank, more accurately, I cant scroll past the bottom of the article and the small space below it is just blank. No addons that I can think would block anything, just spell checkers, shockwave players and WMP. Nothing that has been added or changed since the comments last worked anyways.

 

[jpishgar]

I'm forwarding this along to a developer for investigation. Hopefully they can replicate the issue.

 

[sou_38130]

As it is a company soe laptop there arent any other browsers to use. How ever the page appears to load completely, as the status bar stops indicating anything is happening or downloading. The section where comments usually are, is just blank, more accurately, I cant scroll past the bottom of the article and the small space below it is just blank. No addons that I can think would block anything, just spell checkers, shockwave players and WMP. Nothing that has been added or changed since the comments last worked anyways.

Hi there
could you give us any url, this will help for the investigation.
Thx

 

[nevilence]

http://www.tomshardware.com/news/seagate-cloud-storage-backups-error-unavailable,24542.html

after the authors sign off there is nothing, small blank white space and no scrolling

 

[nevilence]

http://www.tomsguide.com/us/adobe-data-breach,news-17642.html

I dont often comment on toms guide, but its the same there assuming the commenting setup is the same

 

[sou_38130]

Hi
Thx for your reply.
I did the test with IE8 on Win7, I can see the comments and the postComment box as signed off, I can see them being sign in too.
Could you attach a screenshot it may help.
I wonder if all the JS are loaded, is your browser setting blocking the JS?

 

[nevilence]

The comments have started appearing again, no idea what changed. The borwser doesnt say it is blocking anything, though seems as the the comments are showing now, I dont know if that has changed from when they werent. Either way, all back to normal, thanks for trying to address the issue guys =D

 

[jpishgar]

Great to hear that things are working again for you.