I have a couple of questions maybe you can answer so I can help you out a little more. First off, do you actually see the file come up on the computer? And if you do, what format is the picture files under? eg: (.jpeg, .gif, .png, .tiff, etc...) What are you using on your computer to open and view the pictures? I ask these questions because, you need to make sure that both of your devices can properly read the files, or there will be compatibility issues that arise. I also usually suggest that you make sure you have downloaded any drivers and support for your specific camera. The manufacturer's most likely will host exclusive support for their products on the company's web site. I will post a link to your specific camera from the official site. Let me know what other issues you may have. I'd be glad to help you out more.
PS- What is the model of your computer and phone also?
Canon 650D (Driver/Support)-
http://www.canon-europe.com/Support/Consumer_Products/p...
Ben
Lead AV Tech, AA Rental