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Why Can't I Close the Popup?

Tags:
  • Cases
  • Tom's Hardware
  • Browsers
Last response: in Site Feedback
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October 25, 2013 8:44:05 AM

If I don't ask a questino here, I have to close the browser and start over. Shouldn't you provide an "X" in case I don't have a question?

More about : close popup

October 25, 2013 12:03:10 PM

What website are you on that is causing you the issue, also might be worth installing "better popup blocker" Personally i use it via Google Chrome.
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October 27, 2013 12:38:12 PM

jinksy said:
What website are you on that is causing you the issue, also might be worth installing "better popup blocker" Personally i use it via Google Chrome.


Hmmm, I thought I had answered. It was the Toms Hardware site. As soon as I got to the site, a form was presented asking me to submit a questions (I have a popup blocker that catces pop-ups). There was no way to exit without submitting a question, so I asked this one I thought it might find its way to the webmaster as a usability issue. Thanks for your reply.
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October 30, 2013 8:09:23 AM

What did the popup look like and say? We may have been testing a new question form recently, and you could have bumped into it.
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October 30, 2013 1:05:08 PM

jpishgar said:
What did the popup look like and say? We may have been testing a new question form recently, and you could have bumped into it.


It filled the middle half of the screen width-wise and all of the screen top to bottom. Red and white (matched your color scheme). Fields for email address and two others that I don't remember plus a place to enter my question. Four fields as I recall.

Totally believable that I bumped into a test - it's not something you'd do deliberately, I suspect.

Thanks.
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