Seagate Goflex Ultra Portable - Unallocated & Inaccessible, Should I try a powerful External Enclosure?

Hi,

So I opened the Seagate and moved the HDD into a Nexstar TX 2.0 Enclosure, (which is USB powered with a Y cable, using 2 USB ports for power)

However to no avail, the light goes on, and it spins, then stops, and repeats this process (in Nexstar Enclosure) but is not recognized. In the Seagate enclosure, it just tries to start up once

In the Seagate enclosure, it is recognized in Disk Management as Unallocated, Unknown and 2048GB, In the Nexstar Enclosure, it does not appear in Disk Management

I was wondering, does the HDD need more power input?

Should I try another External Enclosure? If I were to purchase a 3.0 USB or a External Enclosure that utilizes power from an outlet via a Power Adapter, would it give the HDD the power it needs? I seen for 3.5 External Enclosures there is a Power On/Off button

There's also a slight clicking pattern noise during its attempt at starting up

I sent it through CrystalDiskInfo and here's what it shows while in Seagate Enclosure,



In the Nexstar Enclosure, nothing pops up

...Should I bother sending it to a Data Recovery Specialist? There's about 350GB worth of MP3's, would they be able to get a TXT-Read Only screening of the HDD's contents?

Thanks
4 answers Last reply
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  1. ZSir said:
    Hi,

    So I opened the Seagate and moved the HDD into a Nexstar TX 2.0 Enclosure, (which is USB powered with a Y cable, using 2 USB ports for power)

    However to no avail, the light goes on, and it spins, then stops, and repeats this process (in Nexstar Enclosure) but is not recognized. In the Seagate enclosure, it just tries to start up once

    In the Seagate enclosure, it is recognized in Disk Management as Unallocated, Unknown and 2048GB, In the Nexstar Enclosure, it does not appear in Disk Management

    I was wondering, does the HDD need more power input?

    Should I try another External Enclosure? If I were to purchase a 3.0 USB or a External Enclosure that utilizes power from an outlet via a Power Adapter, would it give the HDD the power it needs? I seen for 3.5 External Enclosures there is a Power On/Off button

    There's also a slight clicking pattern noise during its attempt at starting up

    I sent it through CrystalDiskInfo and here's what it shows while in Seagate Enclosure,



    In the Nexstar Enclosure, nothing pops up

    ...Should I bother sending it to a Data Recovery Specialist? There's about 350GB worth of MP3's, would they be able to get a TXT-Read Only screening of the HDD's contents?

    Thanks




    Can you plug it in via SATA to isolate the problem.

    What is it coming up as in disk management with the Nexstar enclosure?
  2. Hey,

    Sorry, could you elaborate?

    I used this connection to attach it to laptop

    Is this what you mean or another SATA?



  3. Well it's a laptop so your only option would be to plug it into the SATA port where your primary hard drive is and boot to a Ram based operating system such as MiniXP or PartedMagic.

    Providing its a 2.5" drive.

    This will isolate if the Enclosures USB board is causing any issues and both OS's have recovery utilities you can use.
  4. ISTM that the HDD has an internal physical fault or perhaps a firmware problem.
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