I can't say my experience was negative because of a "mix up".
First of all its my fault my orders got "VOID" in the first place. But newegg's support rep's don't think we pay when our orders are VOID and that's not true.
This is the second day in a row I had messed up my order ($3800 order) and yesterday I phoned newegg and said hey... can I get a refund so I can reorder? They said we dont have your money, I said OK! I called my bank to release my "pending" purchase. They said its not pending, we dont have your money. And so I just thought wtf... I'll just wait it out and hope.
BUT today I got an 2 emails, one for each order STATING that newegg is issued me a refund on both orders. WEIRD how I can get a refund on items I didn't pay for. and using money that is still in my account. WEIRD. and the Rep couldn't explain my emails. or my bank statement showing the money LEAVE and GET REFUNDED. no pending. no floating money. Just transactions, back, and forth. =\ WEIRD newegg.
I have a PDF of the conversation between me and the online rep today, nothing for prevous reps as I called them and didn't record it. And I can do screen caps of bank statements with the obvious BLACKED OUT and emails stating refunds.
Whats going on newegg? my first experience sucks here, and your customer support sucks big time and is obviously feeding your reps miss-information. I would also never consider buying anywhere else. There prices deals and huge inventory of pretty much everything (even getting into liquid cool fittings etc!) its un-matched. =|
=O worst case I can wait a day which isn't bad BUT like.. its not the fact that I'm waiting.. its that the reps are telling me that they don't have my money x.x and I know they do!
p.s. if anyone wants a build spec let me know! I want to make a gaming rig that can also stream xbox games onto my (also ordered) Nvidia Shield.(Linkage below
) To make my network more.. compatible I'm also buying a new router and a signal extender.
https://forums.geforce.com/default/topic/621638/general-discussion/-solved-playing-xbox-360-or-ps3-on-the-nvidia-shield/1
https://forums.geforce.com/default/topic/622876/general-discussion/-guide-how-to-use-shield-with-non-xinput-enabled-games-and-applications-xpadder-etc-/
http://wiiare.in/11431-nvidia-shield-steam-games-compatibility-list/#xbox360
(very bottom of blog says "Play Xbox 360 / Playstation Games on Shield" see that part!)
GIVE ME BACK MY MONEY, SO I CAN GIVE IT BACK TO YOU, SO I CAN PLACE MY ORDER!.. plz & ty
First of all its my fault my orders got "VOID" in the first place. But newegg's support rep's don't think we pay when our orders are VOID and that's not true.
This is the second day in a row I had messed up my order ($3800 order) and yesterday I phoned newegg and said hey... can I get a refund so I can reorder? They said we dont have your money, I said OK! I called my bank to release my "pending" purchase. They said its not pending, we dont have your money. And so I just thought wtf... I'll just wait it out and hope.
BUT today I got an 2 emails, one for each order STATING that newegg is issued me a refund on both orders. WEIRD how I can get a refund on items I didn't pay for. and using money that is still in my account. WEIRD. and the Rep couldn't explain my emails. or my bank statement showing the money LEAVE and GET REFUNDED. no pending. no floating money. Just transactions, back, and forth. =\ WEIRD newegg.
I have a PDF of the conversation between me and the online rep today, nothing for prevous reps as I called them and didn't record it. And I can do screen caps of bank statements with the obvious BLACKED OUT and emails stating refunds.
Whats going on newegg? my first experience sucks here, and your customer support sucks big time and is obviously feeding your reps miss-information. I would also never consider buying anywhere else. There prices deals and huge inventory of pretty much everything (even getting into liquid cool fittings etc!) its un-matched. =|
=O worst case I can wait a day which isn't bad BUT like.. its not the fact that I'm waiting.. its that the reps are telling me that they don't have my money x.x and I know they do!
p.s. if anyone wants a build spec let me know! I want to make a gaming rig that can also stream xbox games onto my (also ordered) Nvidia Shield.(Linkage below
) To make my network more.. compatible I'm also buying a new router and a signal extender. https://forums.geforce.com/default/topic/621638/general-discussion/-solved-playing-xbox-360-or-ps3-on-the-nvidia-shield/1
https://forums.geforce.com/default/topic/622876/general-discussion/-guide-how-to-use-shield-with-non-xinput-enabled-games-and-applications-xpadder-etc-/
http://wiiare.in/11431-nvidia-shield-steam-games-compatibility-list/#xbox360
(very bottom of blog says "Play Xbox 360 / Playstation Games on Shield" see that part!)
GIVE ME BACK MY MONEY, SO I CAN GIVE IT BACK TO YOU, SO I CAN PLACE MY ORDER!.. plz & ty
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