Trying to reset QOS on DIR-655 Router

DIR655 USER

Honorable
Nov 2, 2013
2
0
10,510
Can not disable QOS engine on DIR-655 router. I filled in a "Engine rules" space to try to resolve a problem which did not work. Tried to un-fill it and save, tried to disable, unchecked all boxes, tried everything. Will not save - just keep getting "Enter Another Protocol". How do I get out of this???
 

DIR655 USER

Honorable
Nov 2, 2013
2
0
10,510
Yes I have tried resetting. My last resort is to reset the router to factory settings and start over. I was hoping that I had missed a toggle or something. This router is problematic as I am trying to view my security cams (DVR) over the internet and it is not allowing me to do that at all. I can see them fine on the LAN side (192.168.0.1..) but not at the IP or through my DYNDNS site. Very frustrating. Any ideas???