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Order from newegg stuck on packaging?

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  • Gaming
  • Tom's Hardware
  • Build
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December 5, 2013 7:18:21 AM

So I ordered roughly 1800$ in parts from newegg for my first gaming build, on CyberMonday (12/2/13). My order was processed Tuesday morning, but has been stuck on packaging for two days now. I guess what I am asking if this is how long it normally takes to package, or if anyone else is experiencing a similar problem.

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a c 296 4 Gaming
December 5, 2013 7:23:22 AM

My guess is that it is the volume of orders that they are processing and I believe i is still within their shipping time limit unless you paid the rush fee!
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December 5, 2013 7:29:53 AM

Yeah, I selected shop runner for the shipping method, which I know doesn't effect processing, but yesterday I received the parts from the NJ warehouse that shipped, it's the parts from the TN warehouse that are still packaging, an have yet to ship.
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December 5, 2013 7:30:33 AM

Mareglein said:
So I ordered roughly 1800$ in parts from newegg for my first gaming build, on CyberMonday (12/2/13). My order was processed Tuesday morning, but has been stuck on packaging for two days now. I guess what I am asking if this is how long it normally takes to package, or if anyone else is experiencing a similar problem.


I placed an order for $900.00 on 11/26/13 around 10:45pm est and I recevied everything Yesterday 12/4/13. I would not worry. It has only been 1 full buisness day since u ordered. by tonight or tommorow you should see a change in that notice and have a tracking number. You ahould have your stuff no later than Wed. the 11th. Also remember between Black Friday and Cyber Monday they have a lot of orders so the system may be slower than usual to update. Hope this helps calm the nervs as I just did the same.
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December 5, 2013 7:35:48 AM

Mareglein said:
Yeah, I selected shop runner for the shipping method, which I know doesn't effect processing, but yesterday I received the parts from the NJ warehouse that shipped, it's the parts from the TN warehouse that are still packaging, an have yet to ship.


I had 1 part come from jersey on monday. The rest came from TN.
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December 9, 2013 1:33:21 PM

I ordered on December 3rd and it still isn't past packaging. It's been a full week now... This is totally fail. I called them on Friday and the lady sounded shocked at first and then read me a scripted response about Tennessee being under a state of emergency and closing the warehouse. Still over a week is bs. I deserve a credit/gift card
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December 9, 2013 2:30:34 PM

Yeah I called them on Friday also, and they told me about the warehouse being closed due to the winter storm, but my package finally shipped this morning and should arrive this Wednesday. Took a full week for it to ship, best advice i can give is just to be patient, it should ship tonight or tommorow
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December 12, 2013 3:37:19 PM

Yeah i just ordered a cpu 2 days ago. Im still stuck on packing! I live in Iowa and Its shipping from Tennessee. This is ridiculous! The snow is plenty melted. I work for UPS so i know what goes on
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