Brand New Ibuypower computer can't play games

[rluttrell]

Hi. I recently got an ibuypower computer (specs below) and an Asus VG278he monitor. I can play battlefield 4 for hours straight with no problems in windowed mode on highest graphics getting 50-60 fps (i expected more from my gpu), but once I go fullscreen I get 115-120 fps for about 5 seconds, then my computer either crashes or shows vertical gray lines on the monitor and nothing else. It is unresponsive when this happens and all audio cuts out. The same thing happens when I play Crysis, which I have only tried in fullscreen. Please answer all these questions if possible. Does the listed setup have good enough cooling for the gpu and cpu? What is going on when I get the vertical bars? Is it worth undoing the ibuypower overclocking that i ordered (didn't do myself) to see if that fixes it? If so, how do I do that? Thanks.

PC Specs:

Case 1 x AZZA Atlas Gaming Case - Black
Case Lighting 1 x Liquid Neon Thunder Pattern Light - Red
iBUYPOWER Labs - Noise Reduction X
iBUYPOWER Labs - Internal Expansion X
Processor 1 x Intel® Core™ i7-4770K Processor (4x 3.50GHz/8MB L3 Cache) - Intel® Core™ i7-4770K
iBUYPOWER PowerDrive 1 x PowerDrive Level 2 - Up to 20% Overclocking
Processor Cooling 1 x Liquid CPU Cooling System [Intel] - Standard 120mm Fan
Memory 1 x 16 GB [8 GB x2] DDR3-1600 Memory Module - Corsair or Major Brand
Video Card 1 x AMD Radeon HD 7990 - 6GB
Motherboard 1 x MSI Z87 G41 PC Mate -- 2x PCIe 3.0 x16, 2x USB 3.0, HDMI after 6/10
Intel Smart Response Technology X
Power Supply 1 x 850 Watt - AZZA Dynamo 850W
Primary Hard Drive 1 x 120 GB ADATA SSD - Single Drive
Data Hard Drive 1 x 1 TB HARD DRIVE -- 32M Cache, 7200 RPM, 6.0Gb/s - Single Drive
Optical Drive 1 x 24x Dual Format/Double Layer DVD±R/±RW + CD-R/RW Drive - Black - FREE Upgrade to BLU-RAY Reader Combo Drive for Primary Optical Drive
2nd Optical Drive X
Flash Media Reader / Writer X
Meter Display X
Sound Card 1 x 3D Premium Surround Sound Onboard
Network Card 1 x Onboard LAN Network (Gb or 10/100)
Operating System 1 x Windows 8.1 + Office 365 Trial [Free 30-Day !!!] 64-bit
Keyboard 1 x iBUYPOWER Standard Gaming Keyboard
Mouse 1 x iBUYPOWER Standard Gaming Mouse

 

[Boratsu]

Hi rluttrel,

Do you have a Samsung SSD? It seems that "Samsung Magician" is causing some problems. Closin that before launch could be a solution.

 

[Supahos]

did you pay to have them OC the video card? I would check to see if it is OCed and perhaps downclock it to where it is supposed to be that sounds like a failed OC issue.

 

[Chaos2Theory]

well...it is a 7990 xD. Lord knows what the problem may be. Could be a faulty card, could be crossfire, god knows lol

 

[QuackDuck]

It is probably OVERclocked, if you get my meaning. Try bringing it down a little bit to see if the game will run more stable.