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Still having forum issues - cannot post answer, reply, PM, etc

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  • Tom's Hardware
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December 27, 2013 3:10:22 PM

Hi there,

I have been having intermittent problems with TH forums for the past month or so now, and in all honesty, it's become incredibly frustrating.

Often I find I cannot answer, reply, or PM users - even in threads I have created.

Then it will randomly work for 10 minutes, before 'greying out' and telling me i do not have permission to answer. It is 'down' approximately 90% of the time I try to use it.

Here is an example of a thread I created, which I cannot do anything about:http://www.tomshardware.co.uk/answers/id-1949658/psu-de...

Please do not ask me questions, because I very much doubt I can reply. I have tried deleting my browsing history/clearing my cache etc.

I may have to create a new account I guess, but it seems very unnecessary, and a shame since I have had this account for over 5 years.

Kind regards,

Edd677

More about : forum issues post answer reply

December 30, 2013 6:45:37 AM

Well, you aren't banned, from what I can tell - so that rules that out.
It looks like you are situated in the UK from the URL of the site you've linked to, which might help us narrow down the root here. A few questions to answer to help diagnose the issue a little bit more.

1. What time of day are you trying to access the site and getting grayed out or "You don't have permission to answer" responses?
2. What URL are you using to access the site? Can you provide URLs where this is occurring for you?
3. What browser and OS are you using? Anything funky by way of extensions or add-ons installed that could be interfering?

Shoot these over to my email direct (jpishgar@techmedianetwork.com) and we'll see if we can triage your issue.

-JP
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December 30, 2013 7:49:21 AM

jpishgar said:
Well, you aren't banned, from what I can tell - so that rules that out.
It looks like you are situated in the UK from the URL of the site you've linked to, which might help us narrow down the root here. A few questions to answer to help diagnose the issue a little bit more.

1. What time of day are you trying to access the site and getting grayed out or "You don't have permission to answer" responses?
2. What URL are you using to access the site? Can you provide URLs where this is occurring for you?
3. What browser and OS are you using? Anything funky by way of extensions or add-ons installed that could be interfering?

Shoot these over to my email direct (jpishgar@techmedianetwork.com) and we'll see if we can triage your issue.

-JP


Thank you very much for your response - I have however resolved the issue, and thought I would post it publically, so as to help other users in the same predicament.

When I registered 5 years or so ago, I must have failed to confirm my account using the link in the email. I simply changed the email address on my account to something different, changed it back to what it is now, and confirmed my email by clicking on the link in the email.

Ever since then, I have had no issue posting/replying or anything!

Thank you again,

Edd677
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December 31, 2013 6:18:21 AM

Glad this was resolved! :) 
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!