So I just shipped my XFX Radeon HD 6870 via FedEx ($12 cost) to XFX.
I used this form right here:
http://xfxstorage.com/Support/pca_rma_tc_ns.pdf
The RMA status said it was okay to ship it. Here come the questions.
#1 I registered my product on XFX 3 years ago using a similar serial number: MXY042825. I checked on the bottom of my GPU (Where the pins are) and it says, written in sharpie, Serial No. U25X5 (Changed up so my serial isn't released). I put this number on my RMA form (Page 3 of PDF) as the serial number.
Will they accept this? Is this my actual serial, because I think I used the serial that was on my box, which was the MXY and I don't have my retail box anymore.
#2 I'm not sure what the ordering code (Page 3 of PDF) was so I just found a random number that looked like it on the side of the GPU. I used this as reference: http://support.amd.com/en-us/kb-articles/Pages/HowtoidentifythemodelofanATIgraphicscard.aspx
The reference had 3 dashes for the PN so I found this number on it: 90-241X23SB-NTK (Changed up numbers)
#3 On the side of the GPU, when I first got it there was a white sticker and on the fan of the GPU it said "Peel off plastic before use". I thought it wanted me to peel off the white sticker so I did and a cut out of the word "VOID" was painted on the place where the white sticker was suppose to be. I paniced so I washed the word "VOID" off it. Am I screwed? Also on the bottom of it the screws have stickers that say "VOID IF REMOVED", I didn't touch those.
I don't want them to return it because it would be a waste of $12 shipping to them. Will they return the card? I really want my GPU fixed since it failed over a long period of usage (3 years, a lot of reviews on newegg say their card failed 8 months to 2 years).
Note: I didn't open up my GPU, ever.
Thank you for reading my thread.
I'll be nice and give a TL;DR:
RMA Form Source
1) Ticket had a different serial (retail box's: MXY042825) number than RMA form (back of GPU: U25X5)
2) Don't know what the order code was (Product number), on the side it was printed 90-241X23SB-NTK so I used that
3) Took off a void sticker on the side of it, bottom screws still have void stickers
Will they accept this RMA, or return my GPU?
I used this form right here:
http://xfxstorage.com/Support/pca_rma_tc_ns.pdf
The RMA status said it was okay to ship it. Here come the questions.
#1 I registered my product on XFX 3 years ago using a similar serial number: MXY042825. I checked on the bottom of my GPU (Where the pins are) and it says, written in sharpie, Serial No. U25X5 (Changed up so my serial isn't released). I put this number on my RMA form (Page 3 of PDF) as the serial number.
Will they accept this? Is this my actual serial, because I think I used the serial that was on my box, which was the MXY and I don't have my retail box anymore.
#2 I'm not sure what the ordering code (Page 3 of PDF) was so I just found a random number that looked like it on the side of the GPU. I used this as reference: http://support.amd.com/en-us/kb-articles/Pages/HowtoidentifythemodelofanATIgraphicscard.aspx
The reference had 3 dashes for the PN so I found this number on it: 90-241X23SB-NTK (Changed up numbers)
#3 On the side of the GPU, when I first got it there was a white sticker and on the fan of the GPU it said "Peel off plastic before use". I thought it wanted me to peel off the white sticker so I did and a cut out of the word "VOID" was painted on the place where the white sticker was suppose to be. I paniced so I washed the word "VOID" off it. Am I screwed? Also on the bottom of it the screws have stickers that say "VOID IF REMOVED", I didn't touch those.
I don't want them to return it because it would be a waste of $12 shipping to them. Will they return the card? I really want my GPU fixed since it failed over a long period of usage (3 years, a lot of reviews on newegg say their card failed 8 months to 2 years).
Note: I didn't open up my GPU, ever.
Thank you for reading my thread.
I'll be nice and give a TL;DR:
RMA Form Source
1) Ticket had a different serial (retail box's: MXY042825) number than RMA form (back of GPU: U25X5)
2) Don't know what the order code was (Product number), on the side it was printed 90-241X23SB-NTK so I used that
3) Took off a void sticker on the side of it, bottom screws still have void stickers
Will they accept this RMA, or return my GPU?
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