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E-Mail notifications have ceased

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  • Tom's Hardware
  • Email
Last response: in Site Feedback
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February 6, 2014 2:26:53 PM

I am no longer receiving e-mail notifications on threads which I have subscribed to. Has anything changed to cause this? Anybody else having the same issues?

Yogi

More about : mail notifications ceased

a b 1 Email
February 7, 2014 7:23:20 AM

Nothing major changed with email notifications - have you checked the options you have in your profile options area? Perhaps one of them got toggled?

-JP
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February 7, 2014 9:59:48 AM

I just checked my profile options and e-mail notifications was checked. I clicked on edit and save changes just to re-establish my settings (hopefully). I also make sure that "Notify me by e-mail of updates" is checked on all of my posts.

Any other suggestions?

Thanks,

Yogi
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a b 1 Email
February 10, 2014 9:00:00 AM

It's probably a long shot, but are we showing up in your spam filter by chance?
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February 10, 2014 1:47:11 PM

My Junk E-Mail Folder in Outlook is empty.

Thanks for the suggestion!

Yogi
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February 11, 2014 12:47:22 PM

What version of outlook are you using? Is it only the threads notification are you not receiving?
Did you check your webmail if it's also the same? If your webmail is working fine then you need to check your client outlook.
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February 11, 2014 12:54:04 PM

Amber Anderson said:
What version of outlook are you using? Is it only the threads notification are you not receiving?
Did you check your webmail if it's also the same? If your webmail is working fine then you need to check your client outlook.


I'm using Outlook 2003. E-mails are not showing in my Comcast webmail either.

Thanks,

Yogi

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February 12, 2014 2:02:12 AM

Hi there YOGI

Could you pls tell if you don't get notified at all for all the threads you follow, or you are notified for some of them, and not for others?

thanks for your help!
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February 12, 2014 2:06:36 AM

By posting my preivous message, I checked the logs of our emails notification server, and I can see that a notification is sent to you.

let me know if you see anything in your webmail.

Cheers
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February 12, 2014 7:06:59 AM

sou_38130 said:
By posting my preivous message, I checked the logs of our emails notification server, and I can see that a notification is sent to you.

let me know if you see anything in your webmail.

Cheers


Yesterday I received one notification and another one today, both on Comcast webmail and Outlook. In checking my "Notifications" page I found 9 threads with new replies. In fact, that is how I found out that there were new replies to this thread.

Thanks,

Yogi

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Best solution

a b 1 Email
February 13, 2014 8:32:39 AM

If this is still happening, it's entirely possible that the emails might be getting stopped at your email server side. In the interim, you may want to refer to your notifications page for more reliable updates on threads you are tracking.
-JP
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February 13, 2014 9:29:55 AM

OK - Thanks JP!

Yogi
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!