CompTIA A+ or CCENT?

DarkDubzs

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Jun 10, 2013
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If i want to start getting into the IT and Networking industry, which cert should i get first for an entry and first ever job... which would be a Help Desk tech? I narrowed it down to either the A+ or a CCENT cert, i feel an A+ is better suited for a help desk job, but i hear the ccent is quicker to get. Which should i work towards first? Just fyi, im a Senior in HS with absolutely no work experience; best tech experience i can think off the top of my head is that i built my own pc, know a lot about pc hardware, Windows and Mac software, can troubleshoot computer and peripheral problems easily.

Any help and guidance? Thanks!
 
Solution
Typical order of certs to get.

Fundamental Basics: A+, Network+, MOS (Microsoft Office Specialist. I know this isn't very IT related; however, many tier 1 - tier 2 jobs mention Office experience & knowledge, so this cert can seriously add to standing out; I sat in for a co-worker's MOS class that he was teaching and I saw so many Office tools & functions I had never seen before.)
(Almost all entry level will ask for A+ OR experience. I think you might as well get Network+ if you get A+; especially when you want to get into networking eventually.)

Fundamental System/Server: MCSA

Fundamental Network: Network+ (if you haven't gotten it yet right after the A+), CCENT

Mid-Level System: MCSE (this could possibly help even at entry level...

DarkDubzs

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Jun 10, 2013
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What about Microsoft certs? Or any other certs for that matter?
 

Deuce65

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It's going to depend obviously on the company and helpdesk, but in general you don't need either of those certs. CCENT is completely irrelevant to a helpdesk tech for obvious reasons, and while A+ would seem to be useful, it is more applicable to a deskside tech (for example, knowing how to physically build a machine or replace a part is not of much use to a helpdesk tech). If you feel you must get a cert or two, and for someone with no experience it can be a good idea, I would suggest getting a helpdesk cert. HDI Support Center Analyst is probably the most recognizable to an HR person. To a lesser extent, MCP certs can be useful but for someone with no experience at all and no degree, I would suggest an actual HD cert.
 

EthanPark

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Typical order of certs to get.

Fundamental Basics: A+, Network+, MOS (Microsoft Office Specialist. I know this isn't very IT related; however, many tier 1 - tier 2 jobs mention Office experience & knowledge, so this cert can seriously add to standing out; I sat in for a co-worker's MOS class that he was teaching and I saw so many Office tools & functions I had never seen before.)
(Almost all entry level will ask for A+ OR experience. I think you might as well get Network+ if you get A+; especially when you want to get into networking eventually.)

Fundamental System/Server: MCSA

Fundamental Network: Network+ (if you haven't gotten it yet right after the A+), CCENT

Mid-Level System: MCSE (this could possibly help even at entry level but I doubt it since this usually applies to some experience)
Mid-Level Network: CCNA (no point when entry level; low chance of securing a mid-level job that asks for CCNA. I'd earn it while working my entry-level IT job)

This is when you start getting specific. You're probably going to know way more about IT than me at this point since I'm still at a CCNA level with 2.5 years of experience.

Upper-Mid Level System: MCSE (Private Cloud, Exchange, Sharepoint, SQL, Lync, etc)
Upper-Mid Level Network: CCNA (Security or Voice)
(By this point, it really does get very complex since there are so many routes. If you go Voice, I recommend other Networking standards as well including MCSE, etc.
If you go Security, there are so many to choose from including: Security+, CEH, CISSP; while also learning other routers, switches, PBX systems, etc. I also strongly recommend learning a few Linux OS's along with command lines.)

By this point, it's all CCNP, CCIE, etc; but this is years and years down the road and there's really no use when you're working for a company at a high level anyway; they'd probably pay for our training anyway.

Important: Most of these certs expire after 3 years, so it is probably a waste (and a risk) to try to go all out and try to get the higher level certs. A+ and Network+ should be fine. And seriously... I know plenty of people with certs that never get a decent job even years down the road. Lots of times, it's the people who network (I mean social networking), take the initiative, and get that experience who get the jobs.
 
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DarkDubzs

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Jun 10, 2013
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Wow thanks for all that info and that super helpful timeline. Way more helpful than anything else ive read or researched so far. This is something im copy+pasting to notepad and saving, just in case this gets deleted or lost, lol, know this will come in handly a lot. Thanks!
 

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