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Roboform not working properly on TH

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  • Login
  • Tom's Hardware
Last response: in Site Feedback
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March 9, 2014 9:54:22 AM

Can anyone enlighten me as to why TH seems to be the only site for which Roboform really struggles to fill in the login page for?

TIA

More about : roboform working properly

March 9, 2014 9:29:29 PM

We have a number of spam prevention scripts taking place on the login and registration page to ensure that you are, in fact, human. Once you've logged in normally though, you should have no problem doing so using Roboform in future visits.
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March 10, 2014 1:18:55 AM

Thanks for replying. That seems to be true of my 32bit W7 laptop, but not of my 64bit W7 desktop. I'll need to do some testing and see if I can figure out what might be causing the difference.
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March 10, 2014 1:42:48 AM

Check the inputs that it is filling in and make sure that it is only the username and password. Anything else will prevent it logging in. Note that the names of each input seem to change every now and then and this throws off LastPass, so it will probably throw off RoboForm too. Recreating the form filling profile should fix that, but pay attention to the first point.
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March 10, 2014 6:17:50 AM

After further checking it seems the login field names are different for x86 and x64, requiring a different Roboform passcard for each. But, problem solved.
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March 10, 2014 6:51:30 AM

Great to hear the issue has been resolved! :) 
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