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Origin customer support asked me if he could access my account, should I be concerned?

Tags:
  • Games
  • Support
  • EA
Last response: in Opinions and Experiences
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March 13, 2014 12:55:03 PM

So here's the full story; I was having issue with a game from Origin so I decided to check in with EA customer support. We talked on things on how to solve the problem, then the adviser asked if he could access my account, I told him sure. He told me he can access it using a temporary password. So he went ahead and accessed my account without any intervention from me. Should I be concerned?

I didn't give him my password, my username, nor my email address. It seems like customer support has quite a power in their hands.

More about : origin customer support asked access account concerned

March 13, 2014 1:49:05 PM

Seems fine. You contacted them and you didn't give them your password so I would say you are OK.
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