Issue with tracked threads not dropping of the 'notifications' list

[ubercake]

I am using Firefox 27.0.1.

Prior to today, when I viewed a link in my notifications list at the top right, the link would no longer appear on the list and links I hadn't yet viewed would take its place.

Today, none of the notifications links are dropping off the list after I click the link to view a particular notification. As a result, my notifications are never updated.

 

[jpishgar]

Notifications not updating is definitely an issue. We'll investigate. Stay tuned for pertinent questions to help diagnose the problem and why it might be occurring.

 

[ubercake]

It's working now. You guys had it fixed almost immediately after I posted. Thanks.

 

[Gzav]

Hello ubercake (i like your name),

We had an incident with the management of notifications (blue flags and the related e-mail generation) between 7:00 and 9:00 ET. It's back to normal now. If your counter is at 0, a logout/login should solve the problem and put your counter back to normal.

Let me know if you're having any other problem.

 

[ubercake]

My counter always sticks at 1, even if I have no notifications. It has done so for the past couple of months or so.

 

[Gzav]

My counter always sticks at 1, even if I have no notifications. It has done so for the past couple of months or so.

Did this message make it move to 2?
Did you get a notification (email) for it and activate the "be warned of thread updates
Did you Log out and back in again ?
We probably hâve a counting problem if you read a flaggedt hread during the problem

Let me know, your answer will help us fix your problem and answer other users

Thanks

Gzav

 

[ubercake]

Your message made the counter move to 2.

I am warned of all thread updates by which I contribute.

I logged out and back in again.

I still have a 1 in notifications, but no notification listed.

I hope that helps?

 

[manofchalk]

The usual fix for phantom notifications is to hit "mark all as read" on this page.
http://www.tomshardware.com/forum/followed.html

 

[ubercake]

The usual fix for phantom notifications is to hit "mark all as read" on this page.
http://www.tomshardware.com/forum/followed.html

Worked! Thanks!

 

[Gzav]

That is a nice tip manofchalk, thanks !