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tomshardware.com won't accept password

Tags:
  • Laptops
  • Kindle
  • Login
Last response: in Site Feedback
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April 10, 2014 8:22:09 PM

Hi everyone. I am posting this from my kindle, but can't from my new laptop. Pardon my typos. I couldn't login on it and thought I'd forgotten my password. I changed it and obviously it works but it will not from the laptop. Please help with this weird error.

More about : tomshardware accept password

April 10, 2014 9:20:30 PM

Did you try the forgot password functionality?
I encountered this same issue earlier in the day today - it might be something bad on our end. Will check again with the devs to see if there's something technical glitching out on us.

-JP
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April 11, 2014 4:35:18 AM

jpishgar said:
Did you try the forgot password functionality?
I encountered this same issue earlier in the day today - it might be something bad on our end. Will check again with the devs to see if there's something technical glitching out on us.

-JP


Yes, that's how I changed it. I used change password on the laptop, got the email on the kindle, and restarted my browser on the laptop. It wouldn't accept the temp password on the laptop so I changed it on the kindle. Then the laptop wouldn't accept either of them. New laptop is using ie 10 and kindle is using silk.

I hate typing on the kindle...sorry.
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April 13, 2014 8:19:27 PM

I've sent the issue along, hopefully they should be able to find something amiss somewhere if it isn't user error.
-JP
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April 23, 2014 5:43:25 AM

Whats worse,when you do forget your password,you cant change it because it requires the old password.

Seriously derpy move there,guys.

Edit:I've been suffering this for a week. It logs you into your account to change the password(which you cant do) so ive just been going to the forums from there.

EDIT #2: just got an email with an actual password to use to change my old password, Thank you!
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April 23, 2014 6:56:08 AM

Glad this was resolved on your end. :) 
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