Getting no visuals from new video card (XFX R9 720X)

[oArctic]

I just bought an XFX R9 270x 2GB DDR5 video card and have been having hours of frustration trying to get this thing to work. The fans turn on, then kick off for a second, then kick on. I have not been able to get visuals on this one but my old card (Radeon 7770 HD) still can run and it works like it always has.

Heres my specs:
Rosewell 750W PSU
MSI 970A-G46 Mobo
R9 270x XFX Video Card
AMD FX-8350 8-core CPU

 

[SethJPC]

So no screen visuals at all? Did you disconnect the PSU when you installed it?

 

[oArctic]

So no screen visuals at all? Did you disconnect the PSU when you installed it?

yeah, I had a 600W and reconnected a 750 instead and got the same response of no visuals

 

[SethJPC]

Does your Motherboard have onboard video?

 

[oArctic]

Does your Motherboard have onboard video?

No it doesnt.

 

[SethJPC]

OK, go to Start, type 'msconfig' into the search bar and open it. Then go to the 'Boot' tab. Check 'Safe Boot', Apply, Ok. Then Shut down, unplug PSU and install new GPU and try booting.

If that doesn't work: Try to boot up with just a single stick of RAM.

 

[oArctic]

OK, go to Start, type 'msconfig' into the search bar and open it. Then go to the 'Boot' tab. Check 'Safe Boot', Apply, Ok. Then Shut down, unplug PSU and install new GPU and try booting.

If that doesn't work: Try to boot up with just a single stick of RAM.

Still got nothing. Do you think it may have to do with the fact its a DDR5 and my mobo is a DDR3?

 

[SethJPC]

Your GPU is GDDR5, and goes in a PCI slot, your usual RAM is DDR3.

 

[oArctic]

Your GPU is GDDR5, and goes in a PCI slot, your usual RAM is DDR3.

ah ok, makes sense.

 

[SethJPC]

Do you know if your MOBO has secure boot? You may need to disable it:

https://www.youtube.com/watch?v=5nG4zMdrHKs

 

[oArctic]

Do you know if your MOBO has secure boot? You may need to disable it:

https://www.youtube.com/watch?v=5nG4zMdrHKs

I am using Win7 and I do not have a secure boot on my BIOS
On the box it does say Win 8 has secure boot but not win7

 

[SethJPC]

aha maybe its simple, what cable are you using DVI or HDMI?
GPUs like this have two DVI ports, have you tried plugging the monitor cable into both slots?

 

[oArctic]

aha maybe its simple, what cable are you using DVI or HDMI?
GPUs like this have two DVI ports, have you tried plugging the monitor cable into both slots?

Im using DVI. and Ive tried both slots and still, nothing. This is my 4th card I've gotten and all have had the same thing of no response like its not even plugged in.

 

[SethJPC]

aha maybe its simple, what cable are you using DVI or HDMI?
GPUs like this have two DVI ports, have you tried plugging the monitor cable into both slots?

Im using DVI. and Ive tried both slots and still, nothing. This is my 4th card I've gotten and all have had the same thing of no response like its not even plugged in.

I'm sorry but I dunno what else to suggest.

 

[oArctic]

aha maybe its simple, what cable are you using DVI or HDMI?
GPUs like this have two DVI ports, have you tried plugging the monitor cable into both slots?

Im using DVI. and Ive tried both slots and still, nothing. This is my 4th card I've gotten and all have had the same thing of no response like its not even plugged in.

I'm sorry but I dunno what else to suggest.

Welp. Thanks anyways

 

[Xx_GhostWolf_xX]

Have you tried uninstalling the old drivers? Also, make sure every cable is seated correctly (yes, it sounds like a novice mistake but it is often overlooked), if that fails, RMA the card and try again. Good luck