Computer has black screen with a non blinking underscore on the upper left

gui4net

Reputable
May 31, 2014
2
0
4,510
Hello, my friends gave me his PC to try to fix over this weekend and it is a Toshiba Satellite C55-A-1HL. Its a Windows 8 PC. Whenever you turn it on it goes to the BIOS screen and it displays no keys to press to enter the BIOS. And after the Toshiba BIOS screen it goes a blue box in the centre of the screen which I think is the BIOS password. He wrote down a password for me and said to me that is the password and I thought it was for the Windows 8 password. When I enter the password he game me, it goes to a black screen with a non blinking underscore on the left hand side of the screen. Does anyone know how to fix this? Also if you can add me on Skype so you expert's can guide me. My Skype ID is 'gui4net'