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Desktop not powering on when dedicated GPU (Nvidia GTX 670) is attached, however powers fine with integrated graphics?

Last response: in Graphics & Displays
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May 31, 2014 10:54:37 AM

Hello all,

My desktop has stopped working today. In the morning I left it running and went to a lecture. When I got back my computer was shut down and did not boot/power back up. When I pressed the power button I could see small LED flash and the CPU fan would twitch but the computer would turn back off almost instantly.

After an investigation on my part I found that the computer powers and boots up straight to the desktop just fine after removing the dedicated GPU and using only the integrated graphics. However when I plug the GTX 670 back into the PCI-e port the computer does not boot/power up as before. Everything was working fine yesterday and for the past 8 months. Does this show that the GPU is fried?

I did try to update my Nvidia drivers before this problem occurred however the update failed.

I would appreciate any help I can get as this couldn't have happened at a more inconvenient time.


Specs:
Base
Alienware X51 R2 Standard Base
Operating System
Windows 8 64bit, English
Memory
16GB Dual Channel DDR3 at 1600Mhz
Keyboard
UK/Irish (QWERTY) Alienware Multimedia Keyboard
Video Card
2GB GDDR5 NVIDIA® GeForce® GTX 670
Driver
WLAN Card DW1506 Driver
Hard Drive
256GB SSD + 1TB 5400RPM SATA 3Gb/s
Chassis
Matte Stealth Black with Dark Chrome Accents
Mouse
Alienware Standard Optical Mouse
CD ROM/DVD ROM
Slot-Loading Dual Layer Blu-ray Reader (BR-ROM, DVD RW, CD-RW)
Wireless
DW1506 Wireless-N WLAN Half Mini-Card
Cable
UK 250V Power Cord
Documentation/Disks
Ship Docs : Eng
Bundle
D00AR222
Extended Service
1 Year NBD with Premium Phone Support
Placemat
Documentation (English, French, German, Italian, Dutch)
Documentation
Documetation not included
Order Information
Alienware X51 R2 Order
Processor
Intel® Core™ i7-4770 Processor (8MB Cache, up to 3.9GHz with Turbo Boost Technology)
Power Supply
330W AC Adaptor

More about : desktop powering dedicated gpu nvidia gtx 670 attached powers fine integrated graphics

a b U Graphics card
May 31, 2014 12:31:17 PM

AirTony3997 said:
The minimum power supply for the GTX 670 must be 500W. http://www.geforce.com/hardware/desktop-gpus/geforce-gt...
You only have 330W.
I recommend you get a Corsair CX500. I have one and it's powering my OC 7970 with an i7 no problem.
It's very good value for your money and it's even on special!!

Here it is: http://www.newegg.ca/Product/Product.aspx?Item=N82E1681...


No offense, but the cx500 is tier 2 psu that you are using with tier 1 components. It is only bronze rated, and I could really reccomend your next upgrade being something like tx650 or at least a cx600 (preferabbly an ax or a gs or a tx)
Related resources
a b U Graphics card
May 31, 2014 12:39:46 PM

rgward said:
Hello all,

My desktop has stopped working today. In the morning I left it running and went to a lecture. When I got back my computer was shut down and did not boot/power back up. When I pressed the power button I could see small LED flash and the CPU fan would twitch but the computer would turn back off almost instantly.

After an investigation on my part I found that the computer powers and boots up straight to the desktop just fine after removing the dedicated GPU and using only the integrated graphics. However when I plug the GTX 670 back into the PCI-e port the computer does not boot/power up as before. Everything was working fine yesterday and for the past 8 months. Does this show that the GPU is fried?

I did try to update my Nvidia drivers before this problem occurred however the update failed.

I would appreciate any help I can get as this couldn't have happened at a more inconvenient time.


Specs:
Base
Alienware X51 R2 Standard Base
Operating System
Windows 8 64bit, English
Memory
16GB Dual Channel DDR3 at 1600Mhz
Keyboard
UK/Irish (QWERTY) Alienware Multimedia Keyboard
Video Card
2GB GDDR5 NVIDIA® GeForce® GTX 670
Driver
WLAN Card DW1506 Driver
Hard Drive
256GB SSD + 1TB 5400RPM SATA 3Gb/s
Chassis
Matte Stealth Black with Dark Chrome Accents
Mouse
Alienware Standard Optical Mouse
CD ROM/DVD ROM
Slot-Loading Dual Layer Blu-ray Reader (BR-ROM, DVD RW, CD-RW)
Wireless
DW1506 Wireless-N WLAN Half Mini-Card
Cable
UK 250V Power Cord
Documentation/Disks
Ship Docs : Eng
Bundle
D00AR222
Extended Service
1 Year NBD with Premium Phone Support
Placemat
Documentation (English, French, German, Italian, Dutch)
Documentation
Documetation not included
Order Information
Alienware X51 R2 Order
Processor
Intel® Core™ i7-4770 Processor (8MB Cache, up to 3.9GHz with Turbo Boost Technology)
Power Supply
330W AC Adaptor


Please don't try to turn on your pc again with the 670, because you can possibly kill it along with components like the hdd, motherboard, ram, cpu, etc... Your power supply only outputs 330 watts, and has no 80+ certification. Because it is prebuilt, I am not sure if you know what this means, but your power supply is cheap and made of cheap components that can kill your components. Invest around 60$, and you will be much happier and risk free. Consider these:
http://www.amazon.com/Corsair-Builder-Series-Watt-CX600...

http://www.amazon.com/SeaSonic-550-Watt-CrossFire-Certi...

http://www.amazon.com/XFX-ATX-550-Power-Supply/dp/B004R...

Out of these, the middle seasonic one is the best, but the corsair or xfx are also very good and will get the job done and leave room for future upgrades.
a b U Graphics card
May 31, 2014 9:37:03 PM

AirTony3997 said:
The minimum power supply for the GTX 670 must be 500W. http://www.geforce.com/hardware/desktop-gpus/geforce-gt...
You only have 330W.
I recommend you get a Corsair CX500. I have one and it's powering my OC 7970 with an i7 no problem.
It's very good value for your money and it's even on special!!

Here it is: http://www.newegg.ca/Product/Product.aspx?Item=N82E1681...


Instead of a Corsair CX500 I'd personally go with an XFX or Seasonic PSU.
a b U Graphics card
June 1, 2014 4:41:29 PM

sora said:
AirTony3997 said:
The minimum power supply for the GTX 670 must be 500W. http://www.geforce.com/hardware/desktop-gpus/geforce-gt...
You only have 330W.
I recommend you get a Corsair CX500. I have one and it's powering my OC 7970 with an i7 no problem.
It's very good value for your money and it's even on special!!

Here it is: http://www.newegg.ca/Product/Product.aspx?Item=N82E1681...


Instead of a Corsair CX500 I'd personally go with an XFX or Seasonic PSU.

Yeah, same. You might run into the same issue in the future if you buy another higher performance gpu, cpu, etc..
!