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unscrupulous buyers on Ebay

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  • Ebay
Last response: in Opinions and Experiences
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June 1, 2014 4:30:04 PM

Speaking as an ethical seller on Ebay do any other sellers have the problem with unscrupulous buyers claiming they have received faulty goods when all has been checked before sending including good packaging. I am starting to get a spate of buyers claiming their goods have been received faulty and expecting to receive a refund and refusing to return the goods. Incidentally I currently have a 100% feedback. Also I have incidences of buyers demanding free gifts because they have bought something over $50 from me. Good God what is the world coming to. BTW I report these Ebay buyers immediately to Ebay after I have communicated with the buyers themselves. I generally do not hear back from Ebay......don't know what that indicates either.

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June 1, 2014 9:04:41 PM

so far as a seller i have not had any dealings with those individuals on ebay but i've dealt with a few on craigslist.

they can be generally classified into two categories. thieves and idiots. the thieves try to get free items by claiming the items were damaged but refuse to show photos or return the wares while the idiots want something for nothing or buy something which doesnt fit their needs and then complain afterwards about it. unfortunately there are some sellers with major issues as well and i've had run-ins with them. so far all of my buyers have been great and i'm thankful for that.

as for craigslist....

recently we sold an edger which was in good running condition. the guy showed up and we started it up. it ran perfectly fine. it had a slight gas leak but this was a very minor issue and the guy knew where to get a cheap seal to fix the issue. an hour later we received a very nasty email saying that we practiced poor business practices and a whole lot of other nonsense about selling products which do not work. apparently the guy was an idiot who forgot to prime it with little clear dome to prime the engine yet was the first to yell and scream about our poor business practices. 15 minutes later he sent an email saying he had it working but never appologized. if that isnt a facepalming moment i dont know what is.

we had another individual who wanted to buy a snowblower off of us and set up an appointment. he missed the appointment. he called the next day saying he forgot obout it... then promised to be here in 30 minutes saying that he had cash in hand (this was after trying to chop us down in price and then whine about money). 5-10 minutes later he called trying to barter for the item with some cash, a coin collection, half used gift card and other such items and when i stated firmly "cash only" he tried to say that we had a deal and that i was backing out. i'm sorry but what part of "cash only" in the ad and "cash only" repeated on the phone which he agreed to didnt he understand?

not to mention all the scammers sniffing for personal information on there.

....when you sell items you are bound to run into such individuals. personally i give them no ground. if you let them get away with it they will just continue to scam others in this manner.

to avoid complications always ship items out insured (such as priority mail or usps... or other shipper) and if you are worried take a photo before you pack it up. you then have proof in any such cases. just as a bad seller can get a bad rap, so too can buyers.



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June 1, 2014 11:06:20 PM

ssddx said:
so far as a seller i have not had any dealings with those individuals on ebay but i've dealt with a few on craigslist.

they can be generally classified into two categories. thieves and idiots. the thieves try to get free items by claiming the items were damaged but refuse to show photos or return the wares while the idiots want something for nothing or buy something which doesnt fit their needs and then complain afterwards about it. unfortunately there are some sellers with major issues as well and i've had run-ins with them. so far all of my buyers have been great and i'm thankful for that.

as for craigslist....

recently we sold an edger which was in good running condition. the guy showed up and we started it up. it ran perfectly fine. it had a slight gas leak but this was a very minor issue and the guy knew where to get a cheap seal to fix the issue. an hour later we received a very nasty email saying that we practiced poor business practices and a whole lot of other nonsense about selling products which do not work. apparently the guy was an idiot who forgot to prime it with little clear dome to prime the engine yet was the first to yell and scream about our poor business practices. 15 minutes later he sent an email saying he had it working but never appologized. if that isnt a facepalming moment i dont know what is.

we had another individual who wanted to buy a snowblower off of us and set up an appointment. he missed the appointment. he called the next day saying he forgot obout it... then promised to be here in 30 minutes saying that he had cash in hand (this was after trying to chop us down in price and then whine about money). 5-10 minutes later he called trying to barter for the item with some cash, a coin collection, half used gift card and other such items and when i stated firmly "cash only" he tried to say that we had a deal and that i was backing out. i'm sorry but what part of "cash only" in the ad and "cash only" repeated on the phone which he agreed to didnt he understand?

not to mention all the scammers sniffing for personal information on there.

....when you sell items you are bound to run into such individuals. personally i give them no ground. if you let them get away with it they will just continue to scam others in this manner.

to avoid complications always ship items out insured (such as priority mail or usps... or other shipper) and if you are worried take a photo before you pack it up. you then have proof in any such cases. just as a bad seller can get a bad rap, so too can buyers.





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June 1, 2014 11:15:07 PM

Thanks for your reply. You are exactly right and the money was so slight I would not have missed it. Even offered to pay the return postage. No go with this buyer. I agree about the scammers. Ebay must have a gutful of it really with so many people complaining. I also agree there are terrible sellers out there that do the entirely wrong thing as well. One my son had was selling an Iphone and selling it again and again and not sending any buyers any product! He got reported immediately. Of course I realise this is not easy and as you say you are only going to run into them the more you sell. I agree with your 'no ground' attitude entirely. This buyer I had today could not even spell let alone communicate! If I have a problem that I think is a scamming one, I email Ebay immediately with the details. I never hear back though it might be interesting to see if I do this time. I am very careful with shipping and tracking and registering valuable items as well. This tends to avoid trouble. Interesting you mention USPS. I bought a valuable ring from a known jeweller to me from U.S. The item was lost by USPS! They also admitted it. The jeweller and I were quite amazed. He more than I, I think. He the jeweller was very good about the whole thing and between us we got the money back from Pay Pal under the insurance of Pitney Bowes. I think we are going to see more than this though in the future given the state of the world economy including now apparently Australia and I say tongue in cheek 'apparently'. Thank you so much for your reply and your sound advice. I will remain ethical and honest in my dealings with my customers and that is the only thing I think you can do.
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June 2, 2014 6:15:18 PM

if you want to know where it all stems from.... its laziness.

people want money or items however they do not want to work for it.

trickery or theft is easier
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