USB showing in Device manager but not in My Computer SOLVED!!

[dmcdonald89]

I have recently been repairing a laptop that wasn't recognising any usb device in the laptop.

After a bit of messing in Device Manager i have managed to sort this and wanted to post to help others.

When i connected a device (flash drive in my instance) it would show as Mass Storage in Device Manager but would not pop up in My Computer.

I booted up into safe mode with networking and when in Device Manager i went down to the bottom into the USB section.

From there i uninstalled every device including all the controllers.

When Windows reinstalled all of them i put my flash drive back in and windows installed the generic drivers for the flash drive and that was that.

It now recognises all USB devices.

 

[Phillip Corcoran]

Thanks for that - - it is in fact our standard advice to anyone faced with the same problem. There are several old threads which contain such advice. Glad you sussed it out.